PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mavis Discount Tire and Dunn Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dunn Tire

Dunn Tire

Has verified representatives
2.8
Mavis Discount Tire
Dunn Tire

Mavis Discount Tire and Dunn Tire Overview

Total reviews
1000
74
Company responses
0
50
Issues resolved
0
2

Mavis Discount Tire was first mentioned on PissedConsumer on Mar 5, 2010 and since then this brand received 1000 reviews. It is 926 reviews more than Dunn Tire received since Sep 2, 2008.

Mavis Discount Tire and Dunn Tire Consumer Ratings

Rank
245 out of 2414 in Service Centers and Repairs category
92 out of 2414 in Service Centers and Repairs category
Customer service
214 in category
196 in category
Staff
215 in category
206 in category
Product or Service Quality
183 in category
133 in category

According to consumer ratings and reviews, Dunn Tire ranks 153 points higher in the Service Centers and Repairs category than Mavis Discount Tire. People gave Mavis Discount Tire 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 408 points higher than the worst rated brand in this category. At the same time, Dunn Tire was rated 1.4 stars for Customer service criterion in this category and it is 426 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Dunn Tire has a higher rating than Dunn Tire. Regarding Product or Service Quality criterion, consumers gave Mavis Discount Tire 1.5 stars and it is 71% greater than other in category. Dunn Tire however was rated 1.9 stars and it is 79% greater than other in category.

Mavis Discount Tire and Dunn Tire Rating Details

Customer service
1.4 (517 reviews)
1.4 (41 reviews)
Reviewer's quote

I hope that this very bad customer service in Johnstown NY that you can't get right is worth loosing business over. On the Mavis Discount page tells you Service offered in Johnstown NY, Tire sale and Installation(I only needed the installation)Brakes, Brake repair and Installation (was looking for...

Tarrence

...I said If they could not give me an eta on tires to cancel and the guy just said ok? Customer service called to resolve after I complained however I already made an appt at Monroe for the next day..

PissedConsumer1711967
Staff
1.5 (492 reviews)
1.5 (40 reviews)
Reviewer's quote

...The mechanics and previous staff have been awesome and always treated us with respect..

Carmelita S

...was the staff who came out to tel me that my tire had a nail in it and the other had a slow leak. He also informed they would have to order one of the two tires and I would have to come back tomorrow...

Belinda T
Product or Service Quality
1.5 (454 reviews)
1.9 (33 reviews)
Reviewer's quote

...This place service is the worse on this earth . Dont deal with Mavis . Im calling the BBB on them..

Lundy

Very disappointed in the service. Also overheard a Counter person explain to someone that an appointment doesn’t mean that your car will be taken care of at that time, just that it will be done that day. I know it’s busy season but scheduling at this company isn’t a focus, nor is customer service...

Todd S

Mavis Discount Tire and Dunn Tire Pros and Cons

Pros
  • Convenience
  • Price
  • How close they are to my house
  • Product
  • Location
  • Website
Cons
  • Poor management
  • Not good service
  • Poor quality of service
  • Excuses or inability to fix the problem
  • Lied
  • Customer service

Mavis Discount Tire and Dunn Tire Most Positive Reviews

Top rated reviews
5

I went into Mavis in Patchogue, NY for brakes, as another (non-mavis) shop said I need rear brake Drums/Shoes.

The Asia...

5

I ordered a set of black rims(AR 907). They told me they would be in, in 2 days. Took 11 days. When they put the rims...

Mavis Discount Tire and Dunn Tire Most Critical Reviews

Lowest rated reviews
1

Mavis Discount Tire is such a RIP OFF! They have this "Hook-and-bait" package for $70.00 This cover brake pad replacemen...

1

Second time this happened to me with these jokers.... lost my car key took 30 minutes to find it, AFTER THEY TOOK SIX...

Mavis Discount Tire and Dunn Tire Latest Reviews

Recent published reviews

Made an appointment for state inspection at the Marshall creek location got a call back that they ran out of stickers...

Read all 1000 reviews
1

Damaged my vehical during a routeine alignment. Ripped ball joint boot! And mangled clamp on boot coming from rack! And...

Read all 74 reviews

Mavis Discount Tire and Dunn Tire Products and Services

Most reviewed product and services
  • Mavis Discount Tire Customer Care (113 reviews)
  • Mavis Discount Tire Car Repair (93 reviews)
  • Mavis Discount Tire Oil Change (64 reviews)
  • Dunn Tire Customer Care (14 reviews)
  • Dunn Tire Tire Installation (5 reviews)
  • Dunn Tire Car Part Replacement (4 reviews)