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Dunkin Donuts
Steak N Shake

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Dunkin Donuts

Dunkin Donuts

2.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 487 TOTAL REVIEWS
Rank
8 out of 297
in Coffeehouses and Bakeries category
Rating Details
Customer service
Staff
Location
Quality of Food
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    74
  • SUCCESSFUL
    11%
  • AVG CALL DURATION
    01:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
97 reviews
1.8
44 reviews
2.3
42 reviews
Steak N Shake

Steak N Shake

2.3
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3122 TOTAL REVIEWS
Rank
125 out of 5022
in Cafes, Restaurants and Bars category
Rating Details
Customer service
Staff
Location
Quality of Food
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    2770
  • SUCCESSFUL
    62%
  • AVG CALL DURATION
    03:51
  • ISSUES RESOLVED
    15%
Top Products and Services
2.7
558 reviews
2.7
272 reviews
2.3
258 reviews

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