Starbucks vs Dunkin Donuts
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Starbucks and Dunkin Donuts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Starbucks and Dunkin Donuts Overview
Total reviews | 964 | 1246 |
Company responses | 0 | 0 |
Issues resolved | 15 | 7 |
Starbucks and Dunkin Donuts Consumer Ratings
Starbucks and Dunkin Donuts Rating Details
Starbucks and Dunkin Donuts Pros and Cons
- Coffee
- Good coffee
- Baristas
- Good coffee
- Coffee
- I love dunkin donuts
- Horrible customer service
- Poor customer service at some stores
- Very disrespectful and unpleasant customer service
- Customer service
- Poor customer service
- Treatment
Starbucks and Dunkin Donuts Most Positive Reviews
Surely, not pissed! Satisfied, as expected. Starbucks has been a welcome part of my morning routine for more than 25...
I would like to thank the store manager
He could not be any nicer Very Pleasant
Concern well spoken gentlemen
Starbucks can eat my black hole! Suck all that SHlT out! Eat a bowl of DlCKS Starbucks! You suck bad!!!
My code from my receipt didnt allow me to take the Dunkin survey. The customer service rep solved my problem!
Starbucks and Dunkin Donuts Most Critical Reviews
They were out of ham and swiss - no apology. Ordered egg and cheese - waited 5 minutes then had to ask if that was my...
I bought 6 Donuts 3 Jelly Filled 1 Custard Filled, 1 Barvian Creme Filled, and 1 Blueberry Cake Donut. There wasn't a...
Dont waste your time contacting Starbucks customer service!! Complete joke and they did absolutely nothing! Ive been...
I will never again spend one dollar at any dunkin donuts any where ! How dare they permit this anti police acts . The...
Starbucks and Dunkin Donuts Latest Reviews
Needed to get my email and Starbucks app in sync. Spoke to someone at contact number was very helpful and too plenty of...
They overcharged me last time and this morning my card gets charged without any purchase while I was in my bed sleeping
The young staff are great.
But not the old ***
You walk in and you can feel the negativity.
They do not great you, even aft...
Team members could not get the order correct and were abusive and blaming me. I had to go inside to resolve that made 5...
Dunkin’ Donuts has the crappiest customer service , the employees do not know what they are doing don’t l ow how to actually do their job . They suck
Product or Service Quality
The only thing I like at Dunkin’ Donuts is their chocolate on chocolate donuts , their version of coffee is a joke , nothin like Starbucks
Dunkin Donuts absolutely hands down the worse
Product or Service Quality
Much better quality at Starbucks
Starbucks has better customer service
Product or Service Quality
Product is made different every time I go at both places.
I have something else to compare
Starbucks does not charge you for ice or water with a purchase. Select Dunkin Donuts charges you no matter what.
I just don’t go to those locations anymore. I call that greed and poor customer service.
How would you compare Starbucks vs Dunkin Donuts?
Star bucks very nice and helpful. Dunkin donuts not so much
Product or Service Quality
Star bucks great variety of food and drinks.
I have something else to compare
Star bucks there is always someone at the counter ready to help. Dunkin donuts will make you stand there till there done talking and playing on phone.
They are more together I've never been to a Starbucks were the employees didn't understand you ir they were eating .
Product or Service Quality
There product is good always made right and always given with a smile
I have something else to compare
Anderson and etiquette and a nice greeting goes a long way when greeting people .
Starbucks is the best Dunkin Donuts is no good...they drink not all that..Starbucks is the best 5 stars
Product or Service Quality
The Manger do work with Employees do not never be there....nasty Manger it poor there..there team work there Manger poor Quality mad do work together... Change in th changing the schedule up and down what kind of job does that that's pro quality of a manager
I have something else to compare
Yes debbie should not be no drugs on Site.. call you in a sick don't care about your health just pro quality of a management and you should never sick to work like that and to be fired that's poor quality Krispy Kremes is the best always