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Starbucks
Dunkin Donuts

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Starbucks

Starbucks

2.4
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 432 TOTAL REVIEWS
Rank
6 out of 297
in Coffeehouses and Bakeries category
Rating Details
Customer service
Location
Price Affordability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    00:25
  • ISSUES RESOLVED
    0%
Top Products and Services
2
96 reviews
1.9
41 reviews
1.4
26 reviews
Dunkin Donuts

Dunkin Donuts

2.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 488 TOTAL REVIEWS
Rank
8 out of 297
in Coffeehouses and Bakeries category
Rating Details
Customer service
Location
Price Affordability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    75
  • SUCCESSFUL
    11%
  • AVG CALL DURATION
    01:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
97 reviews
1.8
44 reviews
2.3
42 reviews

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