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Dunkin Donuts

Coffeehouses and Bakeries
  • 0 ISSUES RESOLVED
  • 438 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $45 AVERAGE LOSS
2.1
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Coffee 5
  • I love dunkin donuts 4
  • Coffee and convienance 2
  • No one in line 1
  • Location 1

Customers don't like

  • Customer service17
  • Treatment6
  • Rude managers2
  • Filth of the place and of the music being played2
  • And she takes to long2
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Starbucks

Coffeehouses and Bakeries
  • 4 ISSUES RESOLVED
  • 398 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.4
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Coffee 9
  • Baristas 6
  • Loyalty program 4
  • White mocha 2
  • All brick and morter stores 2

Customers don't like

  • Horrible customer service15
  • Disgraceful customer service4
  • Quality2
  • Not getting what im supposed to2
  • Management2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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