Dunkin Donuts vs Starbucks

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Dunkin Donuts

Cafes, Restaurants and Bars
  • 0 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $51 AVERAGE LOSS
2.2
Customer service
Staff
Discounts and Special Offers
Location
Diversity of Products or Services
  • Coffee 5
  • I love dunkin donuts 4
  • Coffee and convienance 2
  • Great 2
  • No one in line 1

Customers don't like

  • Customer service14
  • Treatment10
  • Rude managers3
  • Staff behaviour3
  • Service3

Products by Dunkin Donuts

No items

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Starbucks

Cafes, Restaurants and Bars
  • 4 ISSUES RESOLVED
  • 343 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $261 AVERAGE LOSS
2.4
Customer service
Staff
Discounts and Special Offers
Location
Diversity of Products or Services
  • Coffee 7
  • Baristas 4
  • Loyalty program 3
  • White mocha 2
  • Were feindly and helpfull 1

Customers don't like

  • Horrible customer service12
  • Disgraceful customer service7
  • Service7
  • An attitude and manner i was spoken to by the server4
  • Management4

Products by Starbucks

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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