PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thumbtack and Duncan Stuart Todd as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thumbtack
Duncan Stuart Todd

Thumbtack and Duncan Stuart Todd Overview

Total reviews 3000 1
Company responses 0 0
Issues resolved 6 0

Thumbtack and Duncan Stuart Todd Consumer Ratings

Rank
71 out of 324 in Auctions and Marketplaces category
1157 out of 1289 in Professional Services category
Customer service
39 in category
No votes
Website
61 in category
No votes
Product or Service Quality
63 in category
No votes
Exchange, Refund and Cancellation Policy
47 in category
No votes

Thumbtack and Duncan Stuart Todd Rating Details

Customer service
1.8 (1181 reviews)
No votes
Reviewer's quote

the customer service agent was very nice and helpful. she resolved the issue for me. :y:..

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No items

Website
2.2 (1067 reviews)
No votes
Reviewer's quote

...Tolbert identified herself as the CEO of this company and was hired by me using the Thumbtack website to prepare my 2019 taxes. She was finished in approximately 20 minutes. She approached my taxes as if it was a EZ form or did she use a Turbo aid to wing it...

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No items

Product or Service Quality
1.8 (1047 reviews)
No votes
Reviewer's quote

Thumbtack is a shady service that basically steals from its customers. Even though I have preferences set for specific types of leads in my profile, they reset very easily without my consent and I get charged automatically for leads that are worthless to me. I have complained about the issue...

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No items

Exchange, Refund and Cancellation Policy
1.7 (1041 reviews)
No votes
Reviewer's quote

Vendors and Professionals BE AWARE Thumbtack will charge you wrongfully for leads, even tho they admit you should not be charged, they still don't give you refund for it. You get charged even tho lead is not in your budget range. I have email from support team member stating i should not be charged...

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No items

Thumbtack and Duncan Stuart Todd Pros and Cons

Pros
  • Concept
  • Idea
  • Customer service
No votes
Cons
  • Lost money
  • No accountability
  • Customer service
No votes

Thumbtack and Duncan Stuart Todd Most Positive Reviews

Top rated reviews
5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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No votes
5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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No votes

Thumbtack and Duncan Stuart Todd Most Critical Reviews

Lowest rated reviews
1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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No votes
1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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No votes

Thumbtack and Duncan Stuart Todd Latest Reviews

Recent published reviews
1

I tried getting license info from thumbtack. However, I could not speak to a person on the phone only through texts. I...

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No votes
2

Literally 0 reasoning, brand-new accounts

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No votes

Thumbtack and Duncan Stuart Todd Products and Services

Most reviewed product and services
  • Thumbtack Leads (663 reviews)
  • Thumbtack Bidding (129 reviews)
  • Thumbtack Review Listing (42 reviews)