PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Duncan Stuart Todd and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Duncan Stuart Todd
Thumbtack

Duncan Stuart Todd and Thumbtack Overview

Total reviews
1
3045
Company responses
0
0
Issues resolved
0
6

Duncan Stuart Todd and Thumbtack Consumer Ratings

Rank
1159 out of 1284 in Professional Services category
71 out of 314 in Auctions and Marketplaces category
Customer service
No votes
35 in category
Website
No votes
66 in category
Product or Service Quality
No votes
63 in category
Exchange, Refund and Cancellation Policy
No votes
46 in category

Duncan Stuart Todd and Thumbtack Rating Details

Customer service
No votes
1.8 (1181 reviews)
Reviewer's quote

No items

the customer service agent was very nice and helpful. she resolved the issue for me. :y:..

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Website
No votes
2.2 (1064 reviews)
Reviewer's quote

No items

...Tolbert identified herself as the CEO of this company and was hired by me using the Thumbtack website to prepare my 2019 taxes. She was finished in approximately 20 minutes. She approached my taxes as if it was a EZ form or did she use a Turbo aid to wing it...

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Product or Service Quality
No votes
1.8 (1046 reviews)
Reviewer's quote

No items

Thumbtack is a shady service that basically steals from its customers. Even though I have preferences set for specific types of leads in my profile, they reset very easily without my consent and I get charged automatically for leads that are worthless to me. I have complained about the issue...

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Exchange, Refund and Cancellation Policy
No votes
1.7 (1036 reviews)
Reviewer's quote

No items

Vendors and Professionals BE AWARE Thumbtack will charge you wrongfully for leads, even tho they admit you should not be charged, they still don't give you refund for it. You get charged even tho lead is not in your budget range. I have email from support team member stating i should not be charged...

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Duncan Stuart Todd and Thumbtack Pros and Cons

Pros
No votes
  • Concept
  • Idea
  • Customer service
Cons
No votes
  • Lost money
  • No accountability
  • Customer service

Duncan Stuart Todd and Thumbtack Most Positive Reviews

Top rated reviews
No votes
5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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No votes
5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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Duncan Stuart Todd and Thumbtack Most Critical Reviews

Lowest rated reviews
No votes
1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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No votes
1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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Duncan Stuart Todd and Thumbtack Latest Reviews

Recent published reviews
No votes
No votes

I have not received any leads and I am being charged an extraordinary amount on my cards for your service. Please call...

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No votes
1

Ms. Candice R. Tolbert identified herself as the CEO of this company and was hired by me using the Thumbtack website to...

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Duncan Stuart Todd and Thumbtack Products and Services

Most reviewed product and services
No votes
  • Thumbtack Leads (663 reviews)
  • Thumbtack Customer Care (198 reviews)
  • Thumbtack Account (176 reviews)