PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Experian and Dun And Bradstreet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Experian
Dun And Bradstreet

Experian and Dun And Bradstreet Overview

Total reviews
278
89
Company responses
0
1
Issues resolved
1
0

Experian was first mentioned on PissedConsumer on Apr 26, 2008 and since then this brand received 278 reviews. It is 189 reviews more than Dun And Bradstreet received since Jan 29, 2008.

Experian and Dun And Bradstreet Consumer Ratings

Rank
331 out of 2345 in Financial Services category
231 out of 1963 in Professional Services category
Customer service
217 in category
130 in category
Website
308 in category
156 in category
Staff
215 in category
122 in category

Experian and Dun And Bradstreet Rating Details

Customer service
1.3 (91 reviews)
1.1 (35 reviews)
Reviewer's quote

I just spent the better part of my day trying to speak to a live customer service agent to no avail now I'm force to contact my congressman requesting a bill in congress that would force Experian to make a live person available to talk to I had no problem speaking to a live person at the other...

PissedConsumer1768209

...Their customer service is non existent, calls and letters go unanswered and nothing changes. ..

Khalif
Website
1.3 (77 reviews)
1.4 (27 reviews)
Reviewer's quote

...I found a non-Experian website with some suggestions. One of them worked, and I talked to a human who asked for the same information that I keyed in before getting to talk to a human. She then told me that she could not help me...

PissedConsumer1707126

...In an era of real-time online information, D&B cannot figure out how to update their website or reports or even add a note to warn others that the information may be misleading or incorrect. ..

PissedConsumer1103834
Staff
1.4 (75 reviews)
1.3 (29 reviews)
Reviewer's quote

I applied for credit. And was shown as a minor. But I had been cleared for credit last yr. As big as experian is the service is inadequate for customers. And the automated service is bs

PissedConsumer1753295

...with the ongoing requests from me to resend my bank statements and having to repeat the same information over a six month period to numerous staff has left me with one conclusion regarding the intelligence and IQ of the staff that work there. Please see the blank space below!..

PissedConsumer1026806

Experian and Dun And Bradstreet Pros and Cons

Pros
  • Stress
  • Initial service
  • I got my credit score
  • Concept of the business
  • Ability to send documents electronically
  • One staff member helped me after six months
Cons
  • Sneaky deceptive practices
  • Fraudulent marketing
  • Unsolicited monthy membership
  • False and inaccurate information
  • Supplying false information
  • Providing incomplete information

Experian and Dun And Bradstreet Most Positive Reviews

Top rated reviews
5

Protect My ID was everything I had hoped would be and the fraud Resolution team was oustanding.

No votes

Experian and Dun And Bradstreet Most Critical Reviews

Lowest rated reviews
1

Don't fall for Esperian and their $1 credit report. If you do, one month later, you will discover a charge for $19.95...

1

Dun & Bradstreet illegally sold my personal contact info to an assortment of scumsucking companies like Find the...

Experian and Dun And Bradstreet Latest Reviews

Recent published reviews
1

I just spent the better part of my day trying to speak to a live customer service agent to no avail now I'm force to...

Read all 278 reviews
1

We have been a loyal customer for years and did not realize we had to give 60 day notice to cancel our account. I...

Read all 89 reviews

Experian and Dun And Bradstreet Products and Services

Most reviewed product and services
  • Experian Credit Report (113 reviews)
  • Experian Membership (42 reviews)
  • Experian Customer Care (24 reviews)
  • Dun And Bradstreet Credit Report (14 reviews)
  • Dun And Bradstreet Customer Care (13 reviews)
  • Dun And Bradstreet Duns Number (8 reviews)