PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hanes and Duluth Trading as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hanes
Duluth Trading

Hanes and Duluth Trading Overview

Total reviews
277
152
Company responses
0
0
Issues resolved
2
1

Hanes and Duluth Trading Consumer Ratings

Rank
351 out of 1980 in Footwear and Clothing category
327 out of 1980 in Footwear and Clothing category
Product or Service Quality
387 in category
161 in category
Value for money
430 in category
236 in category
Customer service
224 in category
221 in category
Price Affordability
311 in category
487 in category

Hanes and Duluth Trading Rating Details

Product or Service Quality
1.7 (106 reviews)
2.5 (61 reviews)
Reviewer's quote

every time i call i wait forever then it rings and nobody answers over and over bad service..

Read full review

...That's absurd! The company is aware of the situation and don't seem to care per Heidi in customer service. I have been a customer for a few years with no issues like this. After today, I will NEVER spend my money here again...

Read full review
Value for money
1.7 (96 reviews)
2.4 (61 reviews)
Reviewer's quote

...Money came out of my debit immediately, but I have no tracking number or anything. Customer hold when you call is like an hour long..

Read full review

...After he returned the item the company has refused to reimburse the money so he is out 100$. Will never shop there again!!!!..

Read full review
Customer service
1.7 (88 reviews)
1.8 (73 reviews)
Reviewer's quote

...I spoke a Hanes customer service rep. in early October 2019. She volunteered that Hanes has received numerous complaints regarding the defective elastic...

Read full review

Placed an order, received email confirmation, immediately called realizing I ordered wrong size and was told by customer service that they had no way to look up or modify order - after trying to chat on line being told their system was down. LIES!! I was told I could refuse the package which I...

Read full review
Price Affordability
2.7 (84 reviews)
2.1 (61 reviews)
Reviewer's quote

...been buying Hanes socks for 15 + years, the last 3 pairs of socks I have bought stretch out in less than 3 months wtf??? Horrible I can't believe at their price I feel like I am in the joint taking it from behind. Like Bubba said let's do this I'm gonna run up in you and I'm gonna take your money first. I don't...

Read full review

...i think they are just screwing around until i canx the order and they dont have to sell at discount price for sale items. the merchandise i have received in the past i have liked but the shipping and customer service is very very poor. most likely look for alternate product from another company..

Read full review

Hanes and Duluth Trading Pros and Cons

Pros
  • Price was okay
  • In the past it was a good product
  • Used to be good
  • Most clothing
  • Comfortable clothing
  • Quality of the tote bags
Cons
  • Bad customer service
  • Very poor customer service have yet to reach anyone
  • Very poor current quality
  • Service sucks
  • Customer service
  • Returns

Hanes and Duluth Trading Most Positive Reviews

Top rated reviews
5

I just wanted to find socks that fit me! Girl said she couldn't hear me on the phone! (Haven't had trouble with phone)...

Read full review
5

Love, love, LOVE Duluth products. Have ordered for myself and just ordered more items as gifts. Tote bag was made...

Read full review
5

Lady gave me all the information I needed and she was very helpful

Read full review
4.8

I visited your store in Omaha, NE yesterday to buy a pair of shorts. Let me preface my remarks by saying that I love you...

Read full review

Hanes and Duluth Trading Most Critical Reviews

Lowest rated reviews
1

They booked an order for Champion Sweats for Christmas, backordered half the order days before the holiday, send an infe...

Read full review
1

Got 2 shirts as Christmas gift. Mailed back to exchange for different size. They refunded $ for one shirt. I called, t...

Read full review
1

I have made three Hanes purchases in the past few months for underwear (briefs). My size has not changed, but...

Read full review
1

Holes less then six month of purchase and Duluth won't do replace

Read full review

Hanes and Duluth Trading Latest Reviews

Recent published reviews
1

every time i call i wait forever then it rings and nobody answers over and over bad service

Read full review
4.2

Produit non livré Ils m'envoient un nouvel envoi.

Read full review
No votes

I bought a pack of Hanes socks and one pair of them came apart at the seams by the toe I don't have a receipt I think...

Read full review
1

Buy carhartt. That is all i have to say, i only buy carhartt, all i will ever buy. Quality and reasonable price....

Read full review

Hanes and Duluth Trading Products and Services

Most reviewed product and services
  • Hanes Underwear (76 reviews)
  • Hanes Socks (32 reviews)
  • Hanes Shipping Service (21 reviews)
  • Duluth Trading Shipping Service (25 reviews)
  • Duluth Trading Customer Care (15 reviews)
  • Duluth Trading Underwear (6 reviews)