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Duke Energy

Utility
  • 0 ISSUES RESOLVED
  • 8 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.0
Customer service
Staff
Diversity of Products or Services
Website
Billing Practices

No items

Customers don't like

  • Two seperate incidents1
  • How hard it is to contact1
  • Falsified energy usage1
  • False energy usage1
  • Deposit price1

Products by Duke Energy

Delete
  • 2 ISSUES RESOLVED
  • 620 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $763 AVERAGE LOSS
1.5
Customer service
Staff
Diversity of Products or Services
Website
Billing Practices
  • Use to be good 6
  • Very little 3
  • Website and e-pay options 2
  • Trash pickup 2
  • It was a very obnoxious time 2

Customers don't like

  • Customer service9
  • Rate and the service6
  • Poor service6
  • Corrupt contract6
  • Very bad service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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