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Entergy
Duke Energy

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Entergy

Entergy

1.5
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 440 TOTAL REVIEWS
Rank
115 out of 1042
in Utility category
Rating Details
Customer service
Staff
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    276
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    03:19
  • ISSUES RESOLVED
    24%
Top Products and Services
1.4
69 reviews
1.6
60 reviews
Duke Energy

Duke Energy

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 206 TOTAL REVIEWS
Rank
151 out of 1042
in Utility category
Rating Details
Customer service
Staff
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    1530
  • SUCCESSFUL
    63%
  • AVG CALL DURATION
    03:27
  • ISSUES RESOLVED
    20%
Top Products and Services
1.4
51 reviews
2.2
44 reviews

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