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Duane Reade

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $535 CLAIMED LOSSES
  • $49 AVERAGE LOSS
1.9
Customer service
Staff
Website
Turnaround Time
Insurance Plans Acceptance

No items

Customers don't like

  • Terrible service4
  • Rudedisrespectful customer service1
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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 407 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Turnaround Time
Insurance Plans Acceptance
  • Some reps who tried to help 5
  • I saw thou their lies and deception 4
  • It sucks 4
  • Savings 3
  • That they are professional and respectful 3

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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