Start a new comparison
Delete

Duane Reade

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $535 CLAIMED LOSSES
  • $49 AVERAGE LOSS
1.8
Staff
Customer service
Turnaround Time
Website
Insurance Plans Acceptance

No items

Customers don't like

  • Hated it1
  • Manager customer service1
  • Rudedisrespectful customer service1
Delete

Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 412 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Staff
Customer service
Turnaround Time
Website
Insurance Plans Acceptance
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Encountered the same problem twice already 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion