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DSW

2.3
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 47 TOTAL REVIEWS
Rank
194 out of 2319
in Footwear and Clothing category
Rating Details
Customer service
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    114
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    03:27
  • ISSUES RESOLVED
    10%
Top Products and Services
1.8
13 reviews
2
2 reviews
3.5
1 reviews

Rack Room Shoes

1.9
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 70 TOTAL REVIEWS
Rank
335 out of 2319
in Footwear and Clothing category
Rating Details
Customer service
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    81
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    05:05
  • ISSUES RESOLVED
    35%
Top Products and Services
2.7
20 reviews
2.3
13 reviews
5
2 reviews

How would you compare DSW vs Rack Room Shoes?

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Anonymous
#1362737

I return shoes at Rack Room Shoes on 08/17, and the receipt given shows a return. My bank was charged as a Debit instead and I confirmed many times with my bank Rack Room Shoes charged it as a debit transaction. So meanwhile I am out the funds twice and it doesn't sound like they want to return the funds twice.

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