Start a new comparison
Delete

DSW

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $50 CLAIMED LOSSES
  • $50 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Staff

No items

Customers don't like

  • Being on hold for over an hour1

Products by DSW

Delete

Rack Room Shoes

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $797 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Shoes 1

Customers don't like

  • Store manager1
  • Return and exchange policy1
  • Merchandise cred cr you the compa the money wit no shoes1
  • Employees very rude1
  • Customer care online is awful - product delivery is awful1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Anonymous
#1362737

I return shoes at Rack Room Shoes on 08/17, and the receipt given shows a return. My bank was charged as a Debit instead and I confirmed many times with my bank Rack Room Shoes charged it as a debit transaction. So meanwhile I am out the funds twice and it doesn't sound like they want to return the funds twice.