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DSW

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $50 CLAIMED LOSSES
  • $50 AVERAGE LOSS
2.1
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

No items

Customers don't like

  • Being on hold for over an hour1
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Rack Room Shoes

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $692 AVERAGE LOSS
1.7
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Shoes 1
  • Selection of shoes 1

Customers don't like

  • Web site survey account experience1
  • Store manager1
  • Return and exchange policy1
  • Merchandise cred cr you the compa the money wit no shoes1
  • Employees very rude1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1362737

I return shoes at Rack Room Shoes on 08/17, and the receipt given shows a return. My bank was charged as a Debit instead and I confirmed many times with my bank Rack Room Shoes charged it as a debit transaction. So meanwhile I am out the funds twice and it doesn't sound like they want to return the funds twice.