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DSW

2.1
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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 36 TOTAL REVIEWS
Rank
232 out of 2058
in Footwear and Clothing category
Rating Details
Customer service
Staff
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    82
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    03:11
  • ISSUES RESOLVED
    14%
Top Products and Services
1
9 reviews
3.5
1 reviews
2
1 reviews

Rack Room Shoes

1.9
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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 63 TOTAL REVIEWS
Rank
307 out of 2058
in Footwear and Clothing category
Rating Details
Customer service
Staff
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    28
  • SUCCESSFUL
    96%
  • AVG CALL DURATION
    05:18
  • ISSUES RESOLVED
    50%
Top Products and Services
2.8
14 reviews
1.3
11 reviews
5
2 reviews

How would you compare DSW vs Rack Room Shoes?

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Anonymous
#1362737

I return shoes at Rack Room Shoes on 08/17, and the receipt given shows a return. My bank was charged as a Debit instead and I confirmed many times with my bank Rack Room Shoes charged it as a debit transaction. So meanwhile I am out the funds twice and it doesn't sound like they want to return the funds twice.

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