PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about EntirelyPets and Drs Foster And Smith as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

EntirelyPets
Drs Foster And Smith

EntirelyPets and Drs Foster And Smith Overview

Total reviews
117
13
Company responses
0
0
Issues resolved
0
0

EntirelyPets and Drs Foster And Smith Consumer Ratings

Rank
50 out of 367 in Pet Medicine and Veterinary Clinics category
78 out of 374 in Pet Stores category
Customer service
48 in category
61 in category
Product or Service Quality
37 in category
47 in category
Exchange, Refund and Cancellation Policy
36 in category
77 in category
Website
38 in category
72 in category

EntirelyPets and Drs Foster And Smith Rating Details

Customer service
1.1 (54 reviews)
1.5 (8 reviews)
Reviewer's quote

So you call Entirely Pets again, and after waiting for 30 min this time, the customer service rep tells you that the vet only sent the one prescription, to which you reply no, it's because Entirely Pets never sent the other request, so they resend it. You call your vet back again and say they...

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...Horrible customer service..

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Product or Service Quality
1.3 (47 reviews)
1.9 (7 reviews)
Reviewer's quote

This company only cares about making sales and they DO NOT BACK UP THE PRODUCTS THEY SELL!! I would recommend shopping elsewhere. I purchased breveto for my boxer dog, the same flea medicine I have used the entire 8 years she's been alive and never had an issue. This is the 1st time I've...

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If you have flrea problems, try this! I am not sure about everything else it is suppose to take care of, but for fleas it is the best product I have found. Believe me, I have tried the advertised best and found that this works beyond the advertised time. I will continue to purchase this product,...

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Exchange, Refund and Cancellation Policy
1.2 (45 reviews)
1 (4 reviews)
Reviewer's quote

order did not come, call many times, left message on recorder no call back, finally got a person she said that the order was cancelled she couldn't offer a refund, no messages or calls and its been two months. and NOTHING...

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...Company jerked me around taking pictures and then refused the refund. Had to file a paypal dispute and notify UPS that it wasn't their fault..

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Website
2.3 (43 reviews)
1.9 (7 reviews)
Reviewer's quote

...This time even though website said it was in stock, they didn't ship it. The website shows my order pending. Called many times but they never answer the phone...

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WHEN I RECIEVED MY MEDICATIONS THROUGH FOSTER AND SMITH IT ALWAYS WENT SMOOTHLY.NOW PETCO PHARMACY IS TERRIBLE. I HAVE CALLED 5 TIMES FOR 1 PRESCRIPTION. MY VET HAS FAXED THE PRESCRIPTION MULTIPLE TIMES AND THEY SAY THEY DO NOT HAVE IT. I GO TO CANCEL THE ORDER AND MIRACLE THEY FOUND THE...

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EntirelyPets and Drs Foster And Smith Pros and Cons

Pros
  • Selection and prices
  • Price
  • There is no
No votes
Cons
  • Customer service
  • Non-delivery of any items ordered
  • Horrible customer service
  • Return policy
  • Wont issue refunds of damaged product
  • Registration and shipping costs

EntirelyPets and Drs Foster And Smith Most Positive Reviews

Top rated reviews
5

I have to say, I am very happy and pleased with entirelypets.com. Their services were beyond my expectations. I ordered...

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4.9

I tried foster and smith Fiprotrol Plus three month supply. That was over six months ago. My cats still do not have...

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5

Received my shipment in a timely manner!!!!

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No votes

EntirelyPets and Drs Foster And Smith Most Critical Reviews

Lowest rated reviews
1

I retuned an item 4 weeks prior to calling customer service. The item
was never credited. When I phoned customer service...

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1

This review is for international customers. I wanted to order a bottle of glucosamine with chondrotin for my small dog....

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1

I ordered two boxes of dog treats from EntirelyPets. Their prices were good and the shipping time wasn't bad but when...

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1

Faxed Script for100 Apoquel tablets (used for allergies) for our Golden. They sent me the 100 @ $252.?? but there was a...

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EntirelyPets and Drs Foster And Smith Latest Reviews

Recent published reviews
1.3

Absolutely DO NOT order from Entirely Pets. You will be waiting for weeks and no one will call you. After you wait on...

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No votes

They are gone. They sent my info to Petco

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1

Placed an order on April 6th. Never received it and no emails as to what happened.

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1

WHEN I RECIEVED MY MEDICATIONS THROUGH FOSTER AND SMITH IT ALWAYS WENT SMOOTHLY.
NOW PETCO PHARMACY IS TERRIBLE. I HAVE C...

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EntirelyPets and Drs Foster And Smith Products and Services

Most reviewed product and services
  • Entirelypets Shipping Service (23 reviews)
  • Entirelypets Customer Care (10 reviews)
  • Entirelypets Prescription Refill (6 reviews)