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  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $11.8K AVERAGE LOSS
1.3
Billing Practices
Website
Customer service
Exchange, Refund and Cancellation Policy
Privacy and Data Security
  • Linking photos to forums and facebook 2
  • All the space to upload photos 1

Customers don't like

  • Unilateral change almost tantamount to blackmail2
  • Lack of refund when site didnt work as promised2
  • Lack of ability to download albums even after paying fee2
  • Account recivery process2
  • Unethical business practices1
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Dropbox

Software
  • 2 ISSUES RESOLVED
  • 157 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.5
Billing Practices
Website
Customer service
Exchange, Refund and Cancellation Policy
Privacy and Data Security
  • Product concept 3
  • How easy it is for files to sync 3
  • Easy to use 3
  • Sharing simple files with basic 2
  • Product most of the time 2

Customers don't like

  • Customer service16
  • Support4
  • No customer service3
  • Lack of phone support3
  • Deceptive billing3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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