PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dropbox and Photobucket as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Dropbox and Photobucket Overview

Total reviews
Company responses
Issues resolved

Dropbox was first mentioned on PissedConsumer on Feb 24, 2012 and since then this brand received 182 reviews. It is 125 reviews more than Photobucket received since Sep 19, 2012.

Dropbox and Photobucket Consumer Ratings

203 out of 1489 in Software category
84 out of 1005 in Media category
Customer service
137 in category
51 in category
157 in category
76 in category
Billing Practices
128 in category
42 in category

Dropbox and Photobucket Rating Details

Customer service
1.2 (95 reviews)
1.4 (26 reviews)
Reviewer's quote

...I, an unsuspecting customer, was hit with a random charge on my account for the auto renewal subscription that I apparently signed up for. Usually I would just go into my Apple ID and cancel a subscription per the usual. But no...


Subscribed to their paid service under a promise of batch uploads and seamless sharing of my photo albums with others. Here are the issues I encountered: 1) Batch uploads fail randomly When trying to upload multiple photos (about 30 or so) the system fails to upload about 25% of the photos every...

1.8 (89 reviews)
1.7 (26 reviews)
Reviewer's quote

I have cancelled any further billing from this fraudulent website. Let's see if they keep their side of the agreement. I will make sure that any friends of mine who try to use this account do 2 things: 1) make sure they read all the fine print with an attorney and 2) change their card numbers to...


And the only reason I'd upgrade temporarily is to access my pictures and get them the *** off of this lousy website so I can delete my PB account and transfer to a more reliable image sharing site. I've tried to contact them numerous times, have had robotic replies only that do nothing to address...

Alan R
Billing Practices
1.4 (77 reviews)
1.4 (23 reviews)
Reviewer's quote

I was unable to cancel my subscription online (they only let me upgrade it), so I submitted a ticket and was told I wouldn't be billed for the next billing cycle. I was indeed billed for the next cycle and spent way too much time after that trying to clear this up, only to be told by a Dropbox...


...Based on this experience, we feel that Photobucket is guilty of holding content hostage, issuing a ransom, extortion, false advertising, fraud, and unethical business practices..


Dropbox and Photobucket Pros and Cons

  • Product concept
  • How easy it is for files to sync
  • Easy to use
  • Linking photos to forums and facebook
  • Old owners
  • All the space to upload photos
  • Customer service
  • Support
  • Lack of phone support
  • Unilateral change almost tantamount to blackmail
  • New owners
  • Lack of refund when site didnt work as promised

Dropbox and Photobucket Most Positive Reviews

Top rated reviews

Dropbox is just too slow. I have a 100Mbps+ connection (12Mbps up). After almost 5 days Dropbox is STILL syncing 20GB wo...


I am trying to get in where I can pay you. You require my ID which is Txcharmy13. When I put in my password, you won't...

Dropbox and Photobucket Most Critical Reviews

Lowest rated reviews

I signed up for free Dropbox but all it did was open up my pictures and I was unable to find directions on how to...


I have tried to download all of my photos and they wont allow it! I tried several times to download photo by photo and...

Dropbox and Photobucket Latest Reviews

Recent published reviews

Dropbox Won't let me open

Read all 182 reviews

I just paid $5 to get rid of the photobucket watermark and it didnt work. I still see the watermark. How do I get back m...

Read all 57 reviews

Dropbox and Photobucket Products and Services

Most reviewed product and services
  • Dropbox Account (28 reviews)
  • Dropbox Free Trial (23 reviews)
  • Dropbox Pro Subscription (15 reviews)
  • Photobucket Account (10 reviews)
  • Photobucket Cloud Storage (9 reviews)
  • Photobucket Premium Membership (6 reviews)