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Dropbox

Software
  • 1 ISSUES RESOLVED
  • 122 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Easy to use 3
  • How easy it is for files to sync 2
  • Product concept 2
  • Product most of the time 2
  • Sharing simple files with basic 2

Customers don't like

  • Customer service13
  • No customer service9
  • Tech support6
  • Billing issue and no customer service5
  • Security problem4
Delete
  • 0 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $79.5K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Bullying customer service reps 2
  • Product 1

Customers don't like

  • Auto billing3
  • Talking to overseas reps3
  • Price3
  • Scare tactics by norton virur reps3
  • Scare tactics from norton reps2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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