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Dropbox

Software
  • 1 ISSUES RESOLVED
  • 122 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Easy to use 3
  • How easy it is for files to sync 2
  • Product concept 2
  • Product most of the time 2
  • Sharing simple files with basic 2

Customers don't like

  • Customer service13
  • No customer service9
  • Tech support6
  • Billing issue and no customer service5
  • Security problem4
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Net Detective

Software
  • 1 ISSUES RESOLVED
  • 133 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Having my membership cancelled without my knowledge10
  • Subscription cancelled without my knowledge or authorization10
  • Way they did it cancel us4
  • Membership was cancelled without my knowledge3
  • Sometimes outdated information3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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