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Dropbox

Software
  • 2 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Privacy and Data Security
  • Easy to use 3
  • Sharing simple files with basic 2
  • Product most of the time 2
  • Product concept 2
  • How easy it is for files to sync 2

Customers don't like

  • Customer service6
  • Support3
  • No customer service3
  • Lack of phone support3
  • Deception3
Delete
  • 1 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $29.5K CLAIMED LOSSES
  • $797 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Privacy and Data Security
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • When it worked it was great 2
  • I was able to locate people i was looking for 2

Customers don't like

  • Subscription cancelled without my knowledge or authorization6
  • Having my membership cancelled without my knowledge4
  • Information not updated enough sometime2
  • Way they did it cancel us1
  • Sometimes outdated information1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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