PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dropbox and Microsoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dropbox
Microsoft

Dropbox and Microsoft Overview

Total reviews
252
385
Company responses
0
0
Issues resolved
3
7

Dropbox and Microsoft Consumer Ratings

Rank
220 out of 1046 in Software category
216 out of 1046 in Software category
Customer service
148 in category
138 in category
Website
176 in category
169 in category
Diversity of Products or Services
179 in category
126 in category
Exchange, Refund and Cancellation Policy
118 in category
106 in category

Dropbox and Microsoft Rating Details

Customer service
1.2 (121 reviews)
1.3 (149 reviews)
Reviewer's quote

...Customer service has been very very helpful and did a great job! Thank you..

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Support webpages all screwed-up, customer service number 800-642-27676, at time should be anwering) answers with recording which only directs (without explanation) only directs to support pages and then hangs up. I just want to change card used for 365 subscription and delete old cards (which they...

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Website
1.7 (108 reviews)
1.8 (129 reviews)
Reviewer's quote

...People rely on your website to store and keep their photos SAFE when they do not have space and room on their devices and somebody at your company has the liberty to just delete peoples accounts when they don’t log in in a certain time frame. RIDICULOUS AND USELESS..

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Microsoft HAS SOME RECORD AT THEIR WEBSITE OF MY OLD PAYMENT MADE THROUGH A CREDIT CARD WHICH NO LONGER IN USE. NOW I AM BUYING A SOFTWARE THROUGH A VALID CARD WITH MU CURRENT ADDRESS. THE PAYMENT IS NOT ACCEPTED SAYING THE CARE DETAILS ARE NOT MATCHING...

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Diversity of Products or Services
1.7 (98 reviews)
2.1 (116 reviews)
Reviewer's quote

It says this # is not in services..

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...instead of putting newer products on my system he crashed and burned it. I HAD TO GET NEW DRIVERS AND HARDRIVE ANDMEMORY REDONEON WHOLE SYSTEM. SO FAR ALL I HAVE GOTTEN IS A PILE OF NOTES SAYINGIT WAS HPS FAULTBUT IT WAS NOT...

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Exchange, Refund and Cancellation Policy
1.3 (97 reviews)
1.4 (93 reviews)
Reviewer's quote

...Please arrange a refund as soon as possible as I have cancelled my subscription. Thank you Dr Martin Hudson..

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Contacted Microsoft to end the agreement, they put loads of obstacles in my way to prevent me cancelling, not answering emails, asking me to fill in "Cancellation Form" and pay a charge, the form failed to work and further emails went unanswered OR SERIOUSLY DELAYED. Now in formal complaint with...

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Dropbox and Microsoft Pros and Cons

Pros
  • Product concept
  • Cloud
  • Very little
  • Windows version 7
  • When it worked
  • Werst ever
Cons
  • Customer service
  • Support
  • No customer service
  • Customer service
  • Lousy customer service
  • Lack of understanding

Dropbox and Microsoft Most Positive Reviews

Top rated reviews
5

Dropbox is just too slow. I have a 100Mbps+ connection (12Mbps up). After almost 5 days Dropbox is STILL syncing 20GB wo...

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5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

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5

I have deducted Some Rs.990 for Dropbox
I need to know this amount is for What.

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5

After years of enjoying sync of my mail, calendars, contacts on Windows 10 PC, iPhone, iPad, they suddenly stopped...

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Dropbox and Microsoft Most Critical Reviews

Lowest rated reviews
1

I signed up for free Dropbox but all it did was open up my pictures and I was unable to find directions on how to...

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1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

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1

One of our managers let a contractor use a company credit card to set up an account. The contractor left and didn't lea...

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1

I am an exceptionally unhappy MicroSoft support customer.

After a system upgrade, there were problems. Corrupt .dll’s,...

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Dropbox and Microsoft Latest Reviews

Recent published reviews
1

I have attempted to log in to my account many times. I am being told a verification email has been sent and I have not...

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1

Registered new card for my account. Can't link payment for 365 to new card or remove old (2) cards, one expired and one...

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1.4

I have tried many times to cancel your free trial without success. I have talked to your tech support. I have tried...

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1.3

Support webpages all screwed-up, customer service number 800-642-27676, at time should be anwering) answers with recordi...

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Dropbox and Microsoft Products and Services

Most reviewed product and services
  • Dropbox Account (34 reviews)
  • Dropbox Free Trial (24 reviews)
  • Dropbox Subscription (17 reviews)
  • Microsoft Technical Support (47 reviews)
  • Microsoft Office Suite (37 reviews)
  • Microsoft Account (32 reviews)