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Dropbox

Software
  • 1 ISSUES RESOLVED
  • 125 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
Privacy and Data Security
  • Easy to use 3
  • How easy it is for files to sync 2
  • Product concept 2
  • Product most of the time 2
  • Sharing simple files with basic 2

Customers don't like

  • Customer service13
  • No customer service8
  • Tech support6
  • Billing issue and no customer service5
  • Security problem4
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Mcafee

Software
  • 1 ISSUES RESOLVED
  • 239 TOTAL REVIEWS
  • $23.9K CLAIMED LOSSES
  • $229 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
Privacy and Data Security
  • Polite staff who helped in stage 1 2
  • Charged a lot 1
  • Your product but could not install 1

Customers don't like

  • Take your money from account4
  • Hard to find customer service4
  • Auto-renewal3
  • Thieves3
  • Very slow scans2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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