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Dropbox

Software
  • 2 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Easy to use 3
  • Sharing simple files with basic 2
  • Product most of the time 2
  • Product concept 2
  • How easy it is for files to sync 2

Customers don't like

  • Customer service6
  • Support3
  • No customer service3
  • Lack of phone support3
  • Deception3
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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 409 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • Not a thing 2

Customers don't like

  • Getting ripped off8
  • Customer service experience5
  • Their charge procedures4
  • Huge increase in price4
  • Being lied to and misled4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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