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Dropbox

Software
  • 1 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $30.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Easy to use 3
  • Free version shouldnt have tried business 2
  • Product most of the time 2
  • Product concept 2

Customers don't like

  • Customer service11
  • No customer service7
  • Tech support6
  • Billing issue and no customer service5
  • Security problem4
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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 376 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 5
  • Product itself 4
  • Zero 1

Customers don't like

  • Getting ripped off21
  • Being lied to and misled11
  • Customer service10
  • Customer service experience8
  • Their charge procedures8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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