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Hightail
Dropbox

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Hightail

Hightail

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5 TOTAL REVIEWS
Rank
205 out of 1483
in Software category
Rating Details
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:04
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
2 reviews
Dropbox

Dropbox

1.6
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 176 TOTAL REVIEWS
Rank
201 out of 1483
in Software category
Rating Details
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    01:06
  • ISSUES RESOLVED
    0%
Top Products and Services
1.1
29 reviews
1
22 reviews
2.1
15 reviews

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Anonymous
#1363380

I have only used Dropbox as a recipient, when an author of mine sent some files using their Dropbox account. I dropped Hightail because I no longer needed to use their service after switching my email to Gmail.

When using Gmail, if I want to send a file that is too large to send as an email attachment (Gmail cuts off attachments at 25 MB), Gmail automatically uploads the file to my GoogleDrive and then inserts a link in the email to that file so the recipient can download the file. And the Gmail method is free. So I no longer have a need for a service that charges a fee to do the same thing.

I used Hightail (ori9ginally called YouSendIt) for about five years and was fairly satisfied with their service.

Their name change seemed dumb - YouSendIt seemed more apropos to the service they offered. And last year their web site makeover was a disaster as it became harder to do what I needed to do and some of the changes made the features difficult to determine how to use them.

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