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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 160 TOTAL REVIEWS
Rank
183 out of 1316
in Software category
Rating Details
Customer service
Website
Diversity of Products or Services
Billing Practices
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:06
  • ISSUES RESOLVED
    0%
Top Products and Services
1
25 reviews
1.1
21 reviews
2.1
15 reviews
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5 TOTAL REVIEWS
Rank
186 out of 1316
in Software category
Rating Details
Customer service
Website
Diversity of Products or Services
Billing Practices
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:04
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
2 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Dropbox vs Hightail?

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Anonymous
#1363380

I have only used Dropbox as a recipient, when an author of mine sent some files using their Dropbox account. I dropped Hightail because I no longer needed to use their service after switching my email to Gmail.

When using Gmail, if I want to send a file that is too large to send as an email attachment (Gmail cuts off attachments at 25 MB), Gmail automatically uploads the file to my GoogleDrive and then inserts a link in the email to that file so the recipient can download the file. And the Gmail method is free. So I no longer have a need for a service that charges a fee to do the same thing.

I used Hightail (ori9ginally called YouSendIt) for about five years and was fairly satisfied with their service.

Their name change seemed dumb - YouSendIt seemed more apropos to the service they offered. And last year their web site makeover was a disaster as it became harder to do what I needed to do and some of the changes made the features difficult to determine how to use them.

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