PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Google and Dropbox as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Google
Dropbox

Google and Dropbox Overview

Total reviews
393
188
Company responses
0
0
Issues resolved
4
3

Google was first mentioned on PissedConsumer on Feb 9, 2008 and since then this brand received 393 reviews. It is 205 reviews more than Dropbox received since Feb 24, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Dropbox customer support team than with Google customer service.

Google and Dropbox Consumer Ratings

Rank
66 out of 756 in Media category
205 out of 1358 in Software category
Customer service
47 in category
146 in category
Website
54 in category
162 in category
Product or Service Quality
45 in category
131 in category

Google and Dropbox Rating Details

Customer service
1.5 (127 reviews)
1.2 (95 reviews)
Reviewer's quote

I was going to switch over everything to Google including my phone, but had terrible experience with customer service while trying to install Google hub and chromecast. The techs will have you reset and unplug til you give up. Even if it gets escalated...

Elven

Come to find they not only charged me for one business account, but for FIVE! At night on a Friday, when their customer service is down for the weekend. I would use Google Docs or One Drive instead. Stay far away from this company, as they have terrible customer service and it is virtually...

Christina C
Website
2.1 (120 reviews)
1.8 (89 reviews)
Reviewer's quote

OverlaysAds diff IPFace book diff IPLocked out a lot of times I've investigated all things devices Wi-Fi IP and my phone is also controlled r u real website?

Nieshia

I have cancelled any further billing from this fraudulent website. Let's see if they keep their side of the agreement. I will make sure that any friends of mine who try to use this account do 2 things: 1) make sure they read all the fine print with an attorney and 2) change their card numbers to...

PissedConsumer1141243
Product or Service Quality
1.7 (113 reviews)
1.6 (73 reviews)
Reviewer's quote

Horrible customer service. I called them many times for many different reasons and never received any sort of help. Should stop using their products/services..

PissedConsumer1695514

Started sync service. Took every file from tablet to desktop. Not what I wanted...

Paul S

Google and Dropbox Pros and Cons

Pros
  • Used to like google products and customer service
  • Pathetic
  • Many free services offered
  • Product concept
  • How easy it is for files to sync
  • Easy to use
Cons
  • Customer service
  • Customer services
  • Service and support
  • Customer service
  • Support
  • Lack of phone support

Google and Dropbox Most Positive Reviews

Top rated reviews
5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

5

Dropbox is just too slow. I have a 100Mbps+ connection (12Mbps up). After almost 5 days Dropbox is STILL syncing 20GB wo...

Google and Dropbox Most Critical Reviews

Lowest rated reviews
1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

1

I signed up for free Dropbox but all it did was open up my pictures and I was unable to find directions on how to...

Google and Dropbox Latest Reviews

Recent published reviews

Why did I just receive a credit card charge from Google LLC* 650-2530000 US on Jan 16 in the amount of $54.20? Was this...

Read all 393 reviews
1

It says this # is not in services.

Read all 188 reviews

Google and Dropbox Products and Services

Most reviewed product and services
  • Google Account (71 reviews)
  • Google Customer Care (38 reviews)
  • Google Technical Support (11 reviews)
  • Dropbox Account (28 reviews)
  • Dropbox Free Trial (23 reviews)
  • Dropbox Pro Subscription (15 reviews)