PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Google and Dropbox as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Google
Dropbox

Google and Dropbox Overview

Total reviews 472 304
Company responses 0 0
Issues resolved 6 3

Google and Dropbox Consumer Ratings

Rank
97 out of 649 in Media category
231 out of 1082 in Software category
Customer service
89 in category
151 in category
Website
79 in category
180 in category
Product or Service Quality
78 in category
152 in category
Diversity of Products or Services
61 in category
188 in category

Google and Dropbox Rating Details

Customer service
1.5 (165 reviews)
1.2 (145 reviews)
Reviewer's quote

cannot log into Google or any related se IE, Firefox or Edge browsers they have human customer service!:sad:apps kepp being told to try in a few hours its now been 6 days!..

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I want information regarding cancelling my account and can not reach a live person via phone or a person on chat! Does DropBox have a customer service??? How can I speak with someone??..

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Website
2 (144 reviews)
1.7 (125 reviews)
Reviewer's quote

...After going to the first option can't access Gmail it automatically assumes I am locked out my account and refers me to the website then hangs up. The only other option I chose that was in my related area was apps. It said it would transfer me to someone I could talk to...

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...On the company's website there are only folders, mirror of my directory, but totally empty. When asking for help, I got an answer of "..

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Product or Service Quality
1.6 (136 reviews)
1.5 (109 reviews)
Reviewer's quote

I called the customer service number and the gentleman that answered was extremely rude and asked me why i was utilizing that contact number if i was not trying to upgrade or place an ad with google. I cannot find any other customer support numbers anywhere and my problem is still unresolved...

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I had a charge i wasn't expecting i am trying to talk to customer service..

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Diversity of Products or Services
2.2 (129 reviews)
1.7 (110 reviews)
Reviewer's quote

... it doesn't work I want my pics and videos and stuff back now and I'll be happy but i was told by your staff that you have no access to the passwords for your services *** that's a lie i want my pictures and I feel like I am being robbed because I am paying for it and not being able to use it anymore and it just isn't fair to me the customer is just wanting my stuff and they don't want to give it to me please help me out also make face recognition for account acce...

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It says this # is not in services..

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Google and Dropbox Pros and Cons

Pros
  • Used to like google products and customer service
  • Pathetic
  • Google is free
  • Sharing simple files with basic
  • Product concept
  • Cloud
Cons
  • Customer service
  • Lazy at solutions
  • Customer services
  • Customer service
  • Support
  • No customer service

Google and Dropbox Most Positive Reviews

Top rated reviews
5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

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5

Dropbox is just too slow. I have a 100Mbps+ connection (12Mbps up). After almost 5 days Dropbox is STILL syncing 20GB wo...

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5

Thank you Google Play, you did excellent work with my issue. You have gotten reviews on this site that show the negative...

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5

I have deducted Some Rs.990 for Dropbox
I need to know this amount is for What.

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Google and Dropbox Most Critical Reviews

Lowest rated reviews
1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

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1

I signed up for free Dropbox but all it did was open up my pictures and I was unable to find directions on how to...

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1

In June i downloaded a tap4fun game from google play. To really progress in the game you must must make in app...

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1

One of our managers let a contractor use a company credit card to set up an account. The contractor left and didn't lea...

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Google and Dropbox Latest Reviews

Recent published reviews
No votes

A 14 year old child was able to buy access to a adult site using my card that I absolutely did not give permission for...

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No votes

I am no longer interested with the drop box since i bought a laptop plus upgraded my phone. I would like to cancel my su...

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3

1. I want be able to download my photos off of google photo app. to a sd card , I no longer want to use google photos....

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No votes

I had a basic drop box account but from may 2020 til last month I was charged 11.99 per month and I did not change my ac...

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Google and Dropbox Products and Services

Most reviewed product and services
  • Google Email Service (14 reviews)
  • Google Search Engine (13 reviews)
  • Google Review Listing (11 reviews)
  • Dropbox Free Trial (26 reviews)
  • Dropbox Subscription (22 reviews)
  • Dropbox Pro Subscription (15 reviews)