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Dropbox

Software
  • 2 ISSUES RESOLVED
  • 144 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Easy to use 3
  • Sharing simple files with basic 2
  • Product most of the time 2
  • Product concept 2
  • How easy it is for files to sync 2

Customers don't like

  • Customer service6
  • Support4
  • No customer service3
  • Lack of phone support3
  • Deceptive billing3
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Google

Media
  • 3 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $15.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Used to like google products and customer service 1
  • Pathetic 1
  • Other employees 1
  • Its the cheapest web hosting out there 1
  • Google is free 1

Customers don't like

  • Refused to help me with what i asked for2
  • Interrupted me continuously2
  • Google customer service is appalling2
  • No technical support1
  • No support1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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