PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dropbox and Google as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dropbox
Google

Dropbox and Google Overview

Total reviews
181
383
Company responses
0
0
Issues resolved
3
4

Google was first mentioned on PissedConsumer on Feb 9, 2008 and since then this brand received 383 reviews. It is 202 reviews more than Dropbox received since Feb 24, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Dropbox customer support team than with Google customer service.

Dropbox and Google Consumer Ratings

Rank
201 out of 1488 in Software category
64 out of 1005 in Media category
Customer service
141 in category
47 in category
Website
162 in category
51 in category
Diversity of Products or Services
163 in category
35 in category

Dropbox and Google Rating Details

Customer service
1.2 (95 reviews)
1.5 (122 reviews)
Reviewer's quote

...I, an unsuspecting customer, was hit with a random charge on my account for the auto renewal subscription that I apparently signed up for. Usually I would just go into my Apple ID and cancel a subscription per the usual. But no...

PissedConsumer1431994

Horrible customer service. I called them many times for many different reasons and never received any sort of help. Should stop using their products/services..

PissedConsumer1695514
Website
1.8 (89 reviews)
2.1 (115 reviews)
Reviewer's quote

I have cancelled any further billing from this fraudulent website. Let's see if they keep their side of the agreement. I will make sure that any friends of mine who try to use this account do 2 things: 1) make sure they read all the fine print with an attorney and 2) change their card numbers to...

PissedConsumer1141243

OverlaysAds diff IPFace book diff IPLocked out a lot of times I've investigated all things devices Wi-Fi IP and my phone is also controlled r u real website?

Nieshia
Diversity of Products or Services
1.7 (78 reviews)
2.2 (102 reviews)
Reviewer's quote

I was charged for an account I do not use. I have been a faithful user for about 5 years. I requested the additional account which is not mine to be refunded or credited to one of the two accounts I do pay for. Dropbox's only response is that they do not allow refunds. This recent experience has...

Naomi M

Dear Google Tier 2 Support Team,From Scott & Tonya Horrigan, we are requesting that a retribution and a credit be made to our account for the phone replacement fee of 937-770-9943. We have spent over 10 hours on the phone with support trying to get the phone to function and operate as described. To...

Scott D

Dropbox and Google Pros and Cons

Pros
  • Product concept
  • How easy it is for files to sync
  • Easy to use
  • Used to like google products and customer service
  • Pathetic
  • Many free services offered
Cons
  • Customer service
  • Support
  • Lack of phone support
  • Customer service
  • Customer services
  • Service and support

Dropbox and Google Most Positive Reviews

Top rated reviews
5

Dropbox is just too slow. I have a 100Mbps+ connection (12Mbps up). After almost 5 days Dropbox is STILL syncing 20GB wo...

5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

Dropbox and Google Most Critical Reviews

Lowest rated reviews
1

I signed up for free Dropbox but all it did was open up my pictures and I was unable to find directions on how to...

1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

Dropbox and Google Latest Reviews

Recent published reviews

Nobody available. Need to speak to customer service rep

Read all 181 reviews

I’m trying to restart my YouTube tv

Read all 383 reviews

Dropbox and Google Products and Services

Most reviewed product and services
  • Dropbox Account (28 reviews)
  • Dropbox Free Trial (23 reviews)
  • Dropbox Pro Subscription (15 reviews)
  • Google Account (65 reviews)
  • Google Customer Care (36 reviews)
  • Google Technical Support (10 reviews)