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Dropbox

Software
  • 1 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $30.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Easy to use 3
  • How easy it is for files to sync 2
  • Product concept 2
  • Product most of the time 2
  • Sharing simple files with basic 2

Customers don't like

  • Customer service13
  • No customer service8
  • Tech support6
  • Billing issue and no customer service5
  • Security problem4
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Google

Media
  • 3 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $17.1K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Chrome is better than ie 1
  • Google is free 1
  • Pathetic 1

Customers don't like

  • No concern2
  • Customer service2
  • New gmail contact format1
  • That they are completely non responsive to customers1
  • Selling my information1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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