PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dropbox and Google as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dropbox
Google

Dropbox and Google Overview

Total reviews 288 450
Company responses 0 0
Issues resolved 3 6

Dropbox and Google Consumer Ratings

Rank
231 out of 1074 in Software category
94 out of 648 in Media category
Customer service
No votes
80 in category
Website
No votes
76 in category
Exchange, Refund and Cancellation Policy
No votes
70 in category
Billing Practices
No votes
55 in category

Dropbox and Google Rating Details

Customer service
No votes
1.5 (161 reviews)
Reviewer's quote

...They are the all-time worst customer service I have ever experienced. I can only chat with a live "bot" who sent me to a page that actually didn't work and when I went back to talk again, they had hung up..

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I called the customer service number and the gentleman that answered was extremely rude and asked me why i was utilizing that contact number if i was not trying to upgrade or place an ad with google. I cannot find any other customer support numbers anywhere and my problem is still unresolved...

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Website
No votes
2 (141 reviews)
Reviewer's quote

...On the company's website there are only folders, mirror of my directory, but totally empty. When asking for help, I got an answer of "..

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...After going to the first option can't access Gmail it automatically assumes I am locked out my account and refers me to the website then hangs up. The only other option I chose that was in my related area was apps. It said it would transfer me to someone I could talk to...

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Exchange, Refund and Cancellation Policy
No votes
1.6 (123 reviews)
Reviewer's quote

...I WANT MY ACCOUNT CANCELED AND A REFUND!!! It would've never been a refund if dropbox honored my request less than 24 hours of me signing up..

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Awfull warranty policy. After sending me broken refurbished phones twice to try and resolve my original phone problem they wanted to send me yet another broken phone. No thanks I tell Reuel I would like another option perhaps a new phone...

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Billing Practices
No votes
1.8 (105 reviews)
Reviewer's quote

...Please credit me for the over billing that occurs on the 17TH of the months. Below is some billing information. My first invoice was on 4/3/2016...

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I have been trying for two weeks to get a resolution to a billing issue and the staff there can not get it, they do not understand, they are often impossible to understand, even if they did not sound like they were sitting in a BAR, the dialect of ENGLISH used is at times terrible and not at all...

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Dropbox and Google Pros and Cons

Pros
  • Product concept
  • Cloud
  • Very little
  • Used to like google products and customer service
  • Pathetic
  • Google is free
Cons
  • Customer service
  • Support
  • No customer service
  • Customer service
  • Lazy at solutions
  • Customer services

Dropbox and Google Most Positive Reviews

Top rated reviews
5

Dropbox is just too slow. I have a 100Mbps+ connection (12Mbps up). After almost 5 days Dropbox is STILL syncing 20GB wo...

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5

Alex Noudelman produces unique content that is not plagiarized. Someone submitted articles to him that they also...

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5

I have deducted Some Rs.990 for Dropbox
I need to know this amount is for What.

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5

Thank you Google Play, you did excellent work with my issue. You have gotten reviews on this site that show the negative...

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Dropbox and Google Most Critical Reviews

Lowest rated reviews
1

I signed up for free Dropbox but all it did was open up my pictures and I was unable to find directions on how to...

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1

I complained about the terms of the adwords promotion not allowing me to use it against my partially setup account that...

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1

One of our managers let a contractor use a company credit card to set up an account. The contractor left and didn't lea...

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1

In June i downloaded a tap4fun game from google play. To really progress in the game you must must make in app...

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Dropbox and Google Latest Reviews

Recent published reviews
No votes

I did not want or authorize a Business subscription to Dropbox, yet I was charged. I was also charged last year, and,...

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1

I received a resubscribe notice from Amazon, I chose it. After paying my dollar fee, I saw on my bank statement that I...

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1

I canceled my accounts last December. I received a charge for an account this September. Trying to get to the bottom of...

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1

I have been having problems for months now trying to get my business listing removed from the previous managers email...

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Dropbox and Google Products and Services

Most reviewed product and services
  • Dropbox Free Trial (25 reviews)
  • Dropbox Subscription (21 reviews)
  • Dropbox Pro Subscription (15 reviews)
  • Google Email Service (14 reviews)
  • Google Search Engine (13 reviews)
  • Google Review Listing (11 reviews)