PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Drivetime and Worldwide Preowned as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Drivetime

Drivetime

Has verified representatives
2.8
Drivetime
Worldwide Preowned

Drivetime and Worldwide Preowned Overview

Total reviews
1074
12
Company responses
710
0
Issues resolved
11
0

Drivetime was first mentioned on PissedConsumer on Jul 30, 2007 and since then this brand received 1074 reviews. It is 1062 reviews more than Worldwide Preowned received since Mar 30, 2012.

Drivetime and Worldwide Preowned Consumer Ratings

Rank
273 out of 5315 in Dealers category
1376 out of 5315 in Dealers category
Customer service
420 in category
633 in category
Staff
472 in category
737 in category
Website
531 in category
885 in category

According to consumer ratings and reviews, Drivetime ranks 1103 points higher in the Dealers category than Worldwide Preowned. People gave Drivetime 1.6 stars for Customer service criterion in Dealers category and it is 1389 points higher than the worst rated brand in this category. At the same time, Worldwide Preowned was rated 1 stars for Customer service criterion in this category and it is 1176 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Drivetime has a higher rating than Worldwide Preowned. Regarding Website criterion, consumers gave Drivetime 2.4 stars and it is 71% greater than other in category. Worldwide Preowned however was rated 1 stars and it is 51% greater than other in category.

Drivetime and Worldwide Preowned Rating Details

Customer service
1.6 (282 reviews)
1 (2 reviews)
Reviewer's quote

The customers safety should be a priority and for the customer service agents to laugh at me is completely disgusting. I will be honest and say that I have kept up with my matience in oil changes tires rotations just like they said to but I can't believe this is how they treat people. People come...

John m

...I'm currently trying because as a service disabled veteran(they new this and took extra good care of me) I'm looking at a purchase that is sinking me. ..

PissedConsumer903310
Staff
2 (279 reviews)
1 (2 reviews)
Reviewer's quote

I am not a car expert nor a mechanic so I trust the judgement and assurance from the staff. They disclose that there was a recall on the vehicle and all I have to do is to bring it to FORD. It took about 1 month before FORD can put me in the schedule and finally about September FORD diagnose the...

Rya

I bought a truck from these guys and they got it inspected for me. When ny employees took it home he noticed the front end shaking . Kyle told me he would look at it and replaced the rotor on the right side. Two days later while driving down the highway the front end started shaking violently and...

PissedConsumer589418
Website
2.4 (258 reviews)
1 (1 review)
Reviewer's quote

...We looked on the Drivetime website and found so many nice suv’s, pretty decent prices with low mileage. With our preapproval we were specifically told on the phone that with our specific down payment we could drive any car home they had on the lot! Any car. This is not the case...

Blanca

No items

Drivetime and Worldwide Preowned Pros and Cons

Pros
  • Ease of buying
  • Customer service
  • Car
No votes
Cons
  • Customer service
  • No customer appreciation
  • Customer support
  • Oil leak was never fixed

Drivetime and Worldwide Preowned Most Positive Reviews

Top rated reviews
5

Drive Time told me and it statea in their contract that they report to all 3 credit bureaus and i have had my car since...

No votes

Drivetime and Worldwide Preowned Most Critical Reviews

Lowest rated reviews
1

I purchased a car from Drivetime in Fayetteville, NC the car had no mats and 1/4 tank of gas. A few days after I...

1

I bought a truck from these guys and they got it inspected for me. When ny employees took it home he noticed the front...

Drivetime and Worldwide Preowned Latest Reviews

Recent published reviews
1

I talked to your sales rep who lied. This was over a month of call and speaking to him. I asked the questions about the...

Read all 897 reviews

Flew out too buy a truck , truck was about to blow up say my at home mechanic take it for what it’s worth (crooks) lost...

Read all 12 reviews

Drivetime and Worldwide Preowned Products and Services

Most reviewed product and services
  • Drivetime Warranty (73 reviews)
  • Drivetime Customer Care (72 reviews)
  • Drivetime Loan (61 reviews)