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DriveTime

Dealers
  • 6 ISSUES RESOLVED
  • 896 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $5.9K AVERAGE LOSS
3.4
Customer service
Staff
Website
Diversity of Products or Services
  • Car 6
  • Ease of buying 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Being lied to20
  • Customer service15
  • No customer appreciation15
  • Careless representatives13
  • Given the runaround9
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Wells Fargo Dealer Services

Financial Services
  • 1 ISSUES RESOLVED
  • 353 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
  • Bathroom 2
  • Ease of financing 2
  • Phone representatives 2
  • Repo 2
  • Rude and lying representatives 2

Customers don't like

  • Customer service15
  • Incompetent all around8
  • Incompetent staff7
  • Poor management of account7
  • Lies7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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