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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 589 COMPANY RESPONSES
  • 948 TOTAL REVIEWS
3.3
Customer service
Staff
Website
Diversity of Products or Services
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Customer service8
  • Careless representatives6
  • No customer appreciation5
  • Rude representatives5
  • Customer support4
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Wells Fargo Dealer Services

Financial Services
  • 1 ISSUES RESOLVED
  • 366 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
  • Bathroom 2
  • Repo 2
  • Ease of financing 2
  • Phone representatives 2
  • Was never happy but need the vehicle 1

Customers don't like

  • Customer service8
  • Incompetent staff5
  • Incompetent all around4
  • Incorrect report to credit agency3
  • Poor management of account3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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