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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 592 COMPANY RESPONSES
  • 951 TOTAL REVIEWS
3.3
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Customer service8
  • Careless representatives6
  • No customer appreciation5
  • Rude representatives5
  • Customer support4
Delete
  • 1 ISSUES RESOLVED
  • 186 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
Location
  • I am waiting to be contacted 7
  • Considerate phone repwindow 1
  • Dealer service 1
  • Lady on customer service line 1
  • Vw german ingeniering 1

Customers don't like

  • Being lied to about product2
  • Service experience2
  • Custimarer care2
  • Phone call experience2
  • Took down the complaint and gave me a reference number1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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