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Drivetime

Dealers
Has verified representatives
  • 7 ISSUES RESOLVED
  • 620 COMPANY RESPONSES
  • 981 TOTAL REVIEWS
3.4
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Customer service20
  • Careless representatives6
  • Rude representatives5
  • No customer appreciation5
  • Customer support5
Delete
  • 1 ISSUES RESOLVED
  • 212 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Location
  • I am waiting to be contacted 9
  • Vw german ingeniering 2
  • Lady on customer service line 2
  • Follow up 1
  • Dealer service 1

Customers don't like

  • Poor customer servies3
  • Custimarer care3
  • Service experience2
  • Phone call experience2
  • Being lied to about product2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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