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DriveTime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 580 COMPANY RESPONSES
  • 929 TOTAL REVIEWS
3.4
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Being lied to21
  • Customer service16
  • No customer appreciation15
  • Careless representatives13
  • Given the runaround9
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Truecar

Dealers
  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $33K CLAIMED LOSSES
  • $33K AVERAGE LOSS
1.2
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Guaranteed discount offered 1

Customers don't like

  • Service2
  • Misleading discount offers1
  • Not delivering what was promised1
  • Radio advertising1
  • True car referred dealearhisps not honoring pricing certificates1

Products by Truecar

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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