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DriveTime

Dealers
  • 6 ISSUES RESOLVED
  • 917 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $5.9K AVERAGE LOSS
3.4
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Being lied to20
  • Customer service15
  • No customer appreciation15
  • Careless representatives13
  • Given the runaround9
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Toyota

Dealers
  • 2 ISSUES RESOLVED
  • 412 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $4K AVERAGE LOSS
2.3
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Good service 3
  • I thought i would like the vehicle 3
  • Toyota vehicles and service 2
  • Vehicle 1
  • Well sun was out 1

Customers don't like

  • Warranty8
  • Attitude6
  • Do not stand by their product6
  • Poor follow up from some service depts4
  • I did not like toyota any more3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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