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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 607 COMPANY RESPONSES
  • 966 TOTAL REVIEWS
3.3
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Customer service10
  • Careless representatives6
  • Rude representatives5
  • No customer appreciation5
  • Customer support5
Delete
  • 1 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $47K CLAIMED LOSSES
  • $23.5K AVERAGE LOSS
2.2
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Sales dept great 1
  • David - service rep 1

Customers don't like

  • Treatement after paying cash for a 30000 dollar unit1
  • Service manager is rude1
  • Service manager does not tell the whole truth1
  • Service manager always blames manufacturer1
  • General manage and service manager1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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