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DriveTime

Dealers
  • 6 ISSUES RESOLVED
  • 904 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $5.9K AVERAGE LOSS
3.5
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Being lied to20
  • Customer service15
  • No customer appreciation15
  • Careless representatives13
  • Given the runaround9
Delete
  • 2 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $27.1K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Day i got my car back and never have to speak to them again 1

Customers don't like

  • Customer service communication1
  • Did not follow thru with what they promised1
  • Did not honor warranty1
  • Did not make repairs as promised1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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