PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sansone Auto Mall and Drivetime as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sansone Auto Mall

Sansone Auto Mall

Not enough votes
Drivetime

Drivetime

Has Verified Representatives
2.8
Sansone Auto Mall
Drivetime

Sansone Auto Mall and Drivetime Overview

Total reviews
4
1083
Company responses
0
719
Issues resolved
0
11

Sansone Auto Mall and Drivetime Consumer Ratings

Rank
2554 out of 4277 in Dealers category
297 out of 4277 in Dealers category
Customer service
No votes
445 in category
Product or Service Quality
No votes
503 in category
Website
No votes
566 in category
Diversity of Products or Services
No votes
692 in category

Sansone Auto Mall and Drivetime Rating Details

Customer service
No votes
1.6 (285 reviews)
Reviewer's quote

No items

The customers safety should be a priority and for the customer service agents to laugh at me is completely disgusting. I will be honest and say that I have kept up with my matience in oil changes tires rotations just like they said to but I can't believe this is how they treat people. People come...

Read full review
Product or Service Quality
No votes
1.6 (269 reviews)
Reviewer's quote

No items

Customer service is poor! They will tell you once you that you have full coverage warranty up to a certain amount, but it does not cover anything according to the warranty company. I have also had a rep from the warranty company inform me of how unprofessional they are and also, how they always get...

Read full review
Website
No votes
2.3 (262 reviews)
Reviewer's quote

No items

...We looked on the Drivetime website and found so many nice suv’s, pretty decent prices with low mileage. With our preapproval we were specifically told on the phone that with our specific down payment we could drive any car home they had on the lot! Any car. This is not the case...

Read full review
Diversity of Products or Services
No votes
1.9 (251 reviews)
Reviewer's quote

No items

I would of never agreed to had that stuff added and never used any of these services. The car I bought was never supposed to be wrecked but both front and rear bumper covers was repainted poorly and paint flaked off in spots. It was end of the day and they barley got my stuff done before closing...

Read full review

Sansone Auto Mall and Drivetime Pros and Cons

Pros
No votes
  • Ease of buying
  • Customer service
  • Car
Cons
No votes
  • Customer service
  • No customer appreciation
  • Customer support

Sansone Auto Mall and Drivetime Most Positive Reviews

Top rated reviews
No votes
5

Drive Time told me and it statea in their contract that they report to all 3 credit bureaus and i have had my car since...

Read full review
No votes
5

SOME of the Customer service reps are HORRIBLE and DISRESPECTFUL!
#ionlyagreedtosubmit

Read full review

Sansone Auto Mall and Drivetime Most Critical Reviews

Lowest rated reviews
No votes
1

I purchased a car from Drivetime in Fayetteville, NC the car had no mats and 1/4 tank of gas. A few days after I...

Read full review
No votes
1

Bought an extended warrenty in our van . ac quit working. window motor broke. took the vehicle to get it repaired. only...

Read full review

Sansone Auto Mall and Drivetime Latest Reviews

Recent published reviews
No votes
1

DriveTime sold a car to my wife knowingly withheld information that the vehicle was in a front end collision. We have...

Read full review
No votes
No votes

I have put money, after money, after money into my car and everytime I turn around its something else. Past month I...

Read full review

Sansone Auto Mall and Drivetime Products and Services

Most reviewed product and services
No votes
  • Drivetime Warranty (73 reviews)
  • Drivetime Customer Care (72 reviews)
  • Drivetime Loan (63 reviews)