PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rick Hendrick Chevrolet Of Norfolk and Drivetime as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rick Hendrick Chevrolet Of Norfolk
Drivetime

Rick Hendrick Chevrolet Of Norfolk and Drivetime Overview

Total reviews
2
1085
Company responses
0
720
Issues resolved
0
11

Rick Hendrick Chevrolet Of Norfolk and Drivetime Consumer Ratings

Rank
208 out of 4372 in Dealers category
298 out of 4372 in Dealers category
Location
237 in category
529 in category
Warranty
380 in category
432 in category
Discounts and Special Offers
101 in category
512 in category
Price Affordability
166 in category
722 in category

Rick Hendrick Chevrolet Of Norfolk and Drivetime Rating Details

Location
4 (1 review)
2.7 (252 reviews)
Reviewer's quote

Purchased a new Chevy Colorado on Friday for Monday delivery as the truck was at another dealership and had to be delivered to their facility in Virginia Beach. Waited until 2 pm for them to contact me. Nothing Heard. I finally called and after numerous dropped calls was finally able to leave a...

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...Well the Schaumburg location is closed down so I called another location and they said it is not true and that you need to have $4500 or less to upgrade. I am so pissed. I would have never bought the car if I could not upgrade in 6 months...

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Warranty
2 (1 review)
1.7 (227 reviews)
Reviewer's quote

No items

...I am within 3yr warranty mileage. In less than a year a faulty throttle body which mechanic said is a common issue with jeeps. Issue can render engine failure yet refuses to cover repairs said only do internal engine/transmission repairs not ones that greatly affect them externally...

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Discounts and Special Offers
4 (1 review)
1.4 (250 reviews)
Reviewer's quote

No items

...We had to get a special babysitter since my son has special needs; it's a big deal. We get there and apparently I had called another St Louis location because they didn't know what I was talking about with regards to my info and such. The man who helped us was nice though and looked into it all...

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Price Affordability
4 (1 review)
1.7 (247 reviews)
Reviewer's quote

No items

...Apparently it is worth less than salvage price..

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Rick Hendrick Chevrolet Of Norfolk and Drivetime Pros and Cons

Pros
No votes
  • Ease of buying
  • Customer service
  • Car
Cons
  • Services are extremely poor
  • Michael in the repair department is dead beat
  • Customer service
  • Customer service
  • No customer appreciation
  • Customer support

Rick Hendrick Chevrolet Of Norfolk and Drivetime Most Positive Reviews

Top rated reviews
3.3

Purchased a new Chevy Colorado on Friday for Monday delivery as the truck was at another dealership and had to be...

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5

Drive Time told me and it statea in their contract that they report to all 3 credit bureaus and i have had my car since...

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No votes
5

SOME of the Customer service reps are HORRIBLE and DISRESPECTFUL!
#ionlyagreedtosubmit

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Rick Hendrick Chevrolet Of Norfolk and Drivetime Most Critical Reviews

Lowest rated reviews
No votes
1

I purchased a car from Drivetime in Fayetteville, NC the car had no mats and 1/4 tank of gas. A few days after I...

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No votes
1

Bought an extended warrenty in our van . ac quit working. window motor broke. took the vehicle to get it repaired. only...

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Rick Hendrick Chevrolet Of Norfolk and Drivetime Latest Reviews

Recent published reviews
No votes

You can complain about these auto scams until you turn blue, nothing is going to be done about it. ( Michael in the...

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1

when i look at the truck it look good after buying it found out a lot of body work done to it wash it it body filler...

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No votes
2.1

I bought a 2016 jeep compass from them. I am within 3yr warranty mileage. In less than a year a faulty throttle body...

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Rick Hendrick Chevrolet Of Norfolk and Drivetime Products and Services

Most reviewed product and services
  • Rick Hendrick Chevrolet Of Norfolk Customer Care (1 review)
  • Drivetime Warranty (73 reviews)
  • Drivetime Customer Care (72 reviews)
  • Drivetime Loan (63 reviews)