PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Regional Acceptance and Drivetime as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Drivetime

Drivetime

Has verified representatives
2.8
Regional Acceptance
Drivetime

Regional Acceptance and Drivetime Overview

Total reviews
423
1074
Company responses
0
710
Issues resolved
1
11

Drivetime was first mentioned on PissedConsumer on Jul 30, 2007 and since then this brand received 1074 reviews. It is 651 reviews more than Regional Acceptance received since Aug 29, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Drivetime customer support team than with Regional Acceptance customer service.

Regional Acceptance and Drivetime Consumer Ratings

Rank
191 out of 2348 in Financial Services category
273 out of 5316 in Dealers category
Customer service
133 in category
420 in category
Website
216 in category
531 in category
Product or Service Quality
137 in category
480 in category

Regional Acceptance and Drivetime Rating Details

Customer service
1.7 (103 reviews)
1.6 (282 reviews)
Reviewer's quote

Customer service reps are rude and overall company doesn't look in the best interest of there customers. I was looking to remove wife from co buyer which is legal and they stated they won't. They've informed me I could just surrender vehicle and they'll resell...

Jesus H

The customers safety should be a priority and for the customer service agents to laugh at me is completely disgusting. I will be honest and say that I have kept up with my matience in oil changes tires rotations just like they said to but I can't believe this is how they treat people. People come...

John m
Website
1.8 (88 reviews)
2.4 (258 reviews)
Reviewer's quote

I have also written several e-messages through the website account and do not receive any kind of response. This company's business practices are very unprofessional at best and at times there appears to be unethical practices and an exorbitant amount of interest. Once I can refinance through...

PissedConsumer693801

...We looked on the Drivetime website and found so many nice suv’s, pretty decent prices with low mileage. With our preapproval we were specifically told on the phone that with our specific down payment we could drive any car home they had on the lot! Any car. This is not the case...

Blanca
Product or Service Quality
1.7 (86 reviews)
1.6 (265 reviews)
Reviewer's quote

My messages to Regional were responded to by several different custoner service reps, all of whom either ignored or did not read my note, as every response told me to call their corp number. I even reached out via LinkedIn the CEO of this company, hoping to have some support offered given my...

Keefe

Customer service is poor! They will tell you once you that you have full coverage warranty up to a certain amount, but it does not cover anything according to the warranty company. I have also had a rep from the warranty company inform me of how unprofessional they are and also, how they always get...

Myia

Regional Acceptance and Drivetime Pros and Cons

Pros
  • Easy online payment process
  • Start off being easy to talk to
  • It has always been good
  • Ease of buying
  • Customer service
  • Car
Cons
  • Customer service
  • Payoff amount
  • Car loan
  • Customer service
  • No customer appreciation
  • Customer support

Regional Acceptance and Drivetime Most Positive Reviews

Top rated reviews
5

After a catostrophic emergency stiuation. Causing enormus medical bills. Death in the family. Regional always were very...

5

Drive Time told me and it statea in their contract that they report to all 3 credit bureaus and i have had my car since...

Regional Acceptance and Drivetime Most Critical Reviews

Lowest rated reviews
1

so I had a car loan with acceptance car was totaled insurance paid off the car gap insurance covered $2000 left no...

1

I purchased a car from Drivetime in Fayetteville, NC the car had no mats and 1/4 tank of gas. A few days after I...

Regional Acceptance and Drivetime Latest Reviews

Recent published reviews

I'm a cosigner with my husband and now we are not together anymore and he has the truck and it's late for payment and...

Read all 423 reviews
1

I talked to your sales rep who lied. This was over a month of call and speaking to him. I asked the questions about the...

Read all 897 reviews

Regional Acceptance and Drivetime Products and Services

Most reviewed product and services
  • Regional Acceptance Loan (100 reviews)
  • Regional Acceptance Auto Loan (48 reviews)
  • Regional Acceptance Customer Care (41 reviews)
  • Drivetime Warranty (73 reviews)
  • Drivetime Customer Care (72 reviews)
  • Drivetime Loan (61 reviews)