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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 598 COMPANY RESPONSES
  • 957 TOTAL REVIEWS
3.3
Customer service
Staff
Website
Diversity of Products or Services
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Customer service9
  • Careless representatives6
  • Rude representatives5
  • No customer appreciation5
  • Customer support4
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Regional Acceptance

Financial Services
  • 1 ISSUES RESOLVED
  • 224 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $9.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
  • Easy online payment process 3

Customers don't like

  • Very rude and impolite customer service4
  • Payoff amount4
  • Customer service3
  • Car loan3
  • Way they keep call me2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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