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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 598 COMPANY RESPONSES
  • 957 TOTAL REVIEWS
3.3
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Customer service9
  • Careless representatives6
  • Rude representatives5
  • No customer appreciation5
  • Customer support4
Delete
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $20.1K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.5
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • What they promised before purchase 1

Customers don't like

  • Not following through promises1
  • Having my money kept despite multiple promises1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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