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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 562 COMPANY RESPONSES
  • 895 TOTAL REVIEWS
3.4
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Car 6
  • Ease of buying 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Being lied to18
  • No customer appreciation15
  • Customer service14
  • Careless representatives11
  • Given the runaround8
Delete
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $96.3K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.6
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Mostly nice sales team 1
  • Overall experience 1
  • Price 1

Customers don't like

  • Lack of details2
  • Dammaged cars2
  • Dishonesty and misrepresentation2
  • Unknowledgeable employees1
  • Word1

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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