Drivetime vs Kia South Africa

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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 548 COMPANY RESPONSES
  • 870 TOTAL REVIEWS
3.2
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Being lied to20
  • Customer service15
  • No customer appreciation14
  • Careless representatives13
  • Given the runaround9

Products by Drivetime

No items

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  • 0 ISSUES RESOLVED
  • 32 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $83.4K AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Car 1
  • Customer support in cape town helderberg multi-franchise 1
  • How friendly they were at the beginning 1
  • Safety features 1

Customers don't like

  • After-sales service3
  • Flippant attitude to valid complaints2
  • Slow response to complaints2
  • Support from kia south africa2
  • To be tossed around while spending cash2

Products by Kia South Africa

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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