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DriveTime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 587 COMPANY RESPONSES
  • 946 TOTAL REVIEWS
3.3
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Customer service8
  • Careless representatives6
  • No customer appreciation5
  • Rude representatives5
  • Customer support4
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  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $83.4K AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Car 2
  • Customer support in cape town helderberg multi-franchise 1
  • Safety features 1
  • How friendly they were at the beginning 1

Customers don't like

  • Technical assistance2
  • After-sales service1
  • Flippant attitude to valid complaints1
  • Ingored mails1
  • To be tossed around while spending cash1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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