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Drivetime

Dealers
Has verified representatives
  • 8 ISSUES RESOLVED
  • 641 COMPANY RESPONSES
  • 1003 TOTAL REVIEWS
3.1
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Ease of buying 7
  • Car 6
  • Fast approval 5
  • Customer service 5
  • Being hung up on three times 4

Customers don't like

  • Customer service20
  • Customer support6
  • Careless representatives6
  • Rude representatives5
  • No customer appreciation5
Delete
  • 2 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $65.4K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
2.2
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Salesperson 4
  • Waiting room 3
  • Selection of vehicles 2
  • Salesperson and overall expereince 2

Customers don't like

  • That they do not care about their customers3
  • If i could give 0 stars i would3
  • Upper management2
  • Poor service2
  • Poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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