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Drivetime

Dealers
Has verified representatives
  • 7 ISSUES RESOLVED
  • 620 COMPANY RESPONSES
  • 981 TOTAL REVIEWS
3.4
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Customer service20
  • Careless representatives6
  • Rude representatives5
  • No customer appreciation5
  • Customer support5
Delete
  • 1 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $10.4K AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Product 2
  • Treatment before purchase 1
  • Technician 1
  • Sales rep 1
  • Our sales associate 1

Customers don't like

  • Service department4
  • Vp of finance1
  • Treatment after purchase1
  • Time and certainty of getting warranty work done1
  • Service dept1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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