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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 607 COMPANY RESPONSES
  • 966 TOTAL REVIEWS
3.3
Customer service
Website
Diversity of Products or Services
Location
Discounts and Special Offers
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Customer service10
  • Careless representatives6
  • Rude representatives5
  • No customer appreciation5
  • Customer support5
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Hertz

Rentals
  • 4 ISSUES RESOLVED
  • 651 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Location
Discounts and Special Offers
  • Cleanliness of vehicle 5
  • Pathetic 4
  • Unless you are very careful 2
  • Picking up the vehicle was ok 2
  • Car 2

Customers don't like

  • Customer service11
  • Overcharged4
  • Bad service4
  • Lied about returning policy and no reply to complaint3
  • Incorrect bill3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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