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DriveTime

Dealers
  • 6 ISSUES RESOLVED
  • 896 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $5.9K AVERAGE LOSS
3.4
Customer service
Website
Diversity of Products or Services
Location
Discounts and Special Offers
  • Car 6
  • Ease of buying 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Being lied to20
  • Customer service15
  • No customer appreciation15
  • Careless representatives13
  • Given the runaround9
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Hertz

Rentals
  • 2 ISSUES RESOLVED
  • 584 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Location
Discounts and Special Offers
  • At the moment not much 4
  • Pathetic 4
  • Cleanliness of vehicle 3
  • Car 2
  • Unless you are very careful 2

Customers don't like

  • Customer service12
  • Bad customer service7
  • Overcharged7
  • Awful customer service5
  • Customer service and price5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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