Drivetime vs Hertz

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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 550 COMPANY RESPONSES
  • 878 TOTAL REVIEWS
3.3
Customer service
Website
Diversity of Products or Services
Location
Discounts and Special Offers
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Being lied to20
  • Customer service15
  • No customer appreciation14
  • Careless representatives13
  • Given the runaround9

Products by Drivetime

No items

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Hertz

Rentals
  • 2 ISSUES RESOLVED
  • 579 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Location
Discounts and Special Offers
  • Pathetic 4
  • At the moment not much 4
  • Cleanliness of vehicle 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service12
  • Awful customer service7
  • Bad customer service7
  • Overcharged7
  • Overcharging customer5

Products by Hertz

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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