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Drivetime

Dealers
Has verified representatives
  • 8 ISSUES RESOLVED
  • 641 COMPANY RESPONSES
  • 1003 TOTAL REVIEWS
3.1
Customer service
Staff
Website
Diversity of Products or Services
  • Ease of buying 7
  • Car 6
  • Fast approval 5
  • Customer service 5
  • Being hung up on three times 4

Customers don't like

  • Customer service20
  • Customer support6
  • Careless representatives6
  • Rude representatives5
  • No customer appreciation5
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Gateway One Lending

Financial Services
  • 0 ISSUES RESOLVED
  • 123 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $13.3K AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
  • Never having to talk to them 2
  • Customer serivec 2
  • Interest rate 1
  • Financing 1

Customers don't like

  • Customer service7
  • Harassment5
  • Very poor phone skills4
  • Service4
  • Non existent customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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