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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 603 COMPANY RESPONSES
  • 962 TOTAL REVIEWS
3.3
Customer service
Staff
Website
Diversity of Products or Services
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Customer service10
  • Careless representatives6
  • Rude representatives5
  • No customer appreciation5
  • Customer support4
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Gateway One Lending

Financial Services
  • 0 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $14.1K AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
  • Never having to talk to them 2
  • Customer serivec 2
  • Interest rate 1
  • Financing 1

Customers don't like

  • Customer service5
  • Harassment4
  • Very poor phone skills2
  • Cluesless management2
  • Service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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