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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 598 COMPANY RESPONSES
  • 957 TOTAL REVIEWS
3.3
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Ease of buying 7
  • Being hung up on three times 4
  • Customer service 3
  • Car 3
  • Being drove insane just to pay 3

Customers don't like

  • Rude representatives5
  • Customer service5
  • Careless representatives5
  • High mileage3
  • Given the runaround3
Delete
  • 4 ISSUES RESOLVED
  • 141 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $5.3K AVERAGE LOSS
2.4
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Agent was very friendly 3
  • Products 2
  • Salesman 1
  • Pleasant 1

Customers don't like

  • Customer service4
  • Explanation offered2
  • Having my time wasted1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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