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DriveTime

Dealers
  • 6 ISSUES RESOLVED
  • 917 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $5.9K AVERAGE LOSS
3.4
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Being lied to20
  • Customer service15
  • No customer appreciation15
  • Careless representatives13
  • Given the runaround9
Delete
  • 4 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
2.4
Customer service
Staff
Website
Diversity of Products or Services
Location
  • Agent was very friendly 3
  • Customer friendly office 2
  • Customer service 2
  • Products 2
  • Salesman 1

Customers don't like

  • Customer service5
  • Having my time wasted2
  • Lies2
  • Remedy suggested2
  • Waiting1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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