PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Zulily

DressLily and Zulily Overview

Total reviews
3424
1059
Company responses
0
0
Issues resolved
14
6

DressLily and Zulily Consumer Ratings

Rank
464 out of 1976 in Footwear and Clothing category
310 out of 1976 in Footwear and Clothing category
Customer service
294 in category
200 in category
Website
409 in category
277 in category
Delivery Service
360 in category
328 in category
Product or Service Quality
330 in category
249 in category

DressLily and Zulily Rating Details

Customer service
1.5 (1304 reviews)
1.9 (397 reviews)
Reviewer's quote

...As of this day, I still have not received any response from dresslilys customer service. Do not order anything from this company, you wont be happy..

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Again, I called customer service and a very rude agent told me that my email had been cancelled but I was free to open a new email account? When I told her I didn’t feel the need to open an email just for this, she told me that there was nothing else she could do for me. Big headache and I still...

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Website
2.1 (1292 reviews)
2.6 (396 reviews)
Reviewer's quote

...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Ridiculous I can't even check order now, the website block me, definitely a good way to loose buisness!!!..

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Delivery Service
1.6 (1186 reviews)
1.8 (361 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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I have ordered two items on zulily on apr this year but they only posted one of them! And they charged me for both! I am really pissed off! And the delivery service is super snail! Horrible!..

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Product or Service Quality
1.8 (1160 reviews)
2 (376 reviews)
Reviewer's quote

It has been over a month and the products are still listed as processing. Contacting customer service is a joke. You a didnt answer each time...

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So I guess Ill just continue to wait another week or two and if I havent heard from them Ill call customer service and see if they will just cancel the items coming from China. But if this is the norm, that it take 4-6 weeks to ship stuff and that peoples orders are being canceled weeks after they...

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DressLily and Zulily Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Variety of products
  • Prices
  • How their website looked
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Long shipping time
  • Customer service
  • Exchange policy

DressLily and Zulily Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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5

I purchased a dress from the Reborn Collection on Zulily and was so excited to receive my tunic dress! Words cannot expr...

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DressLily and Zulily Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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1

I odrered two pairs of casual boat type slip on shoes size 13 medium.
It took two weeks for them to arrive, when i tried...

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DressLily and Zulily Latest Reviews

Recent published reviews
No votes

I try to check on my order but not respond,am really frustrated about that situation I will never shop from your again...

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2.3

I returned a brand new item back to Zulily. I handed it to USPS with Zulily's return label on May 22, 2020, and they...

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1.7

It's been over a month I purchase my order on May 31st and its June 1st and I still have not gotten my order I even have...

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No votes

I am unable to get view or go to the Zulily sight at all today.
All of a sudden, SquareShield has identified me as a Bot....

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DressLily and Zulily Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (692 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)
  • Zulily Shipping Service (127 reviews)
  • Zulily Clothing (111 reviews)
  • Zulily Dress (53 reviews)