PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wish and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wish
DressLily

Wish and DressLily Overview

Total reviews
10919
3389
Company responses
0
0
Issues resolved
33
13

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 10919 reviews. It is 7530 reviews more than DressLily received since Oct 1, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Wish customer support team and DressLily customer service.

Wish and DressLily Consumer Ratings

Rank
52 out of 475 in Auctions and Marketplaces category
400 out of 2473 in Footwear and Clothing category
Customer service
53 in category
247 in category
Price Affordability
27 in category
242 in category
Delivery Service
46 in category
325 in category

Wish and DressLily Rating Details

Customer service
1.5 (3854 reviews)
1.5 (1294 reviews)
Reviewer's quote

Fixing situations isn't one of Wish's strong suits obviously.

Samira

I contacted their "support" (most unsupportive) service via chat. I spoke with "Tunisia" who was such a poor "listener" I had to ask her if she was a computer. Apparently, I had to wait for my 3rd item to arrive in order for her to give me instructions on how to exchange the shirt they sent the...

PissedConsumer1580250
Price Affordability
3.1 (3552 reviews)
2.9 (1019 reviews)
Reviewer's quote

I've got only the price back what it costs ,but not the shipping costs I paid when ordering the items . I beg you to refund me the shipping costs too on the same way I paid for it. If you cancel an order you must pay back the whole ,because you had no shipping costs ,the order was stopped...

Saralyn

Nice and quick card for very reasonable price. I'm using it formatted as internal memory in my smartphone. The promotion I got was excellent, so the price was awesome for the quality...

Ibra
Delivery Service
1.9 (3550 reviews)
1.6 (1175 reviews)
Reviewer's quote

The date of delivery orders is changing every time. There is no customer support. It's just a robot...

Tyese

...So, two weeks later, I contacted Customer Service to ask, and they said that they had received the money, and that the order was now processing. It has been processing ever since. Honestly, I'm not sure I'm going to be the same size when these clothes finally arrive...

Charlotte C

Wish and DressLily Pros and Cons

Pros
  • Cheap
  • Cheap stuff
  • Unhappy
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Poor customer service
  • Customer service
  • How i tried contacting them and no response
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Wish and DressLily Most Positive Reviews

Top rated reviews
5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Wish and DressLily Most Critical Reviews

Lowest rated reviews
1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Wish and DressLily Latest Reviews

Recent published reviews

I have not ordered all the items only 2 for 5 pounds each

Read all 10919 reviews

They picked up and hung up right away is this company a scam or do they just send you random *** because I didnt order...

Read all 3389 reviews

Wish and DressLily Products and Services

Most reviewed product and services
  • Wish Shipping Service (3843 reviews)
  • Wish Customer Care (1462 reviews)
  • Wish Account (542 reviews)
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (235 reviews)
  • Dresslily Clothing (195 reviews)