PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Whatwears as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Whatwears

DressLily and Whatwears Overview

Total reviews
3388
155
Company responses
0
0
Issues resolved
13
0

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3388 reviews. It is 3233 reviews more than Whatwears received since Dec 31, 2017.

DressLily and Whatwears Consumer Ratings

Rank
398 out of 2469 in Footwear and Clothing category
617 out of 2469 in Footwear and Clothing category
Customer service
246 in category
383 in category
Website
364 in category
497 in category
Delivery Service
323 in category
390 in category

According to consumer ratings and reviews, DressLily ranks 219 points higher in the Footwear and Clothing category than Whatwears. People gave DressLily 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 664 points higher than the worst rated brand in this category. At the same time, Whatwears was rated 1.2 stars for Customer service criterion in this category and it is 527 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that DressLily has a higher rating than Whatwears. Regarding Delivery Service criterion, consumers gave DressLily 1.6 stars and it is 65% greater than other in category. Whatwears however was rated 1.3 stars and it is 57% greater than other in category.

DressLily and Whatwears Rating Details

Customer service
1.5 (1294 reviews)
1.2 (70 reviews)
Reviewer's quote

I contacted their "support" (most unsupportive) service via chat. I spoke with "Tunisia" who was such a poor "listener" I had to ask her if she was a computer. Apparently, I had to wait for my 3rd item to arrive in order for her to give me instructions on how to exchange the shirt they sent the...

PissedConsumer1580250

...Am very upset with this company service. I just want my money back and be done with this company..

PissedConsumer1707259
Website
2.1 (1283 reviews)
1.7 (67 reviews)
Reviewer's quote

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

...the set look like it could have been bought at a flea market and champion stickers were ironed on it,not satisfied at all , doesn't look nothing like the website pictures. I will not order anything else from this website, I did not return the item because it was very hard to get in contact with the seller to begin with , so I will count my losses and never order from them again , whole set...

Makasha s
Delivery Service
1.6 (1175 reviews)
1.3 (68 reviews)
Reviewer's quote

...So, two weeks later, I contacted Customer Service to ask, and they said that they had received the money, and that the order was now processing. It has been processing ever since. Honestly, I'm not sure I'm going to be the same size when these clothes finally arrive...

Charlotte C

...00 for customer service, awful company..

Sonja F

DressLily and Whatwears Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Dislike
  • Outfit
  • No pros
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Disappointanted
  • You do not respond to emails
  • Return procedure

DressLily and Whatwears Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

5

I ordered announcement orange and black with grey pink pink it's on the front the sweat suit that ordered was a 2x or...

DressLily and Whatwears Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

1

I have purchased an item through this web site still have not received my order its been well over 4 weeks now...no...

DressLily and Whatwears Latest Reviews

Recent published reviews
4.8

can sending phone number i will call you i want to replace a order?

Read all 3388 reviews

I have been trying to contact customer service about returning and exchanging an item. They keep trying to get me to...

Read all 155 reviews

DressLily and Whatwears Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (235 reviews)
  • Dresslily Clothing (195 reviews)
  • Whatwears Shipping Service (95 reviews)
  • Whatwears Customer Care (14 reviews)