PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whatsmode and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whatsmode
DressLily

Whatsmode and DressLily Overview

Total reviews
302
3389
Company responses
0
0
Issues resolved
5
13

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3389 reviews. It is 3087 reviews more than Whatsmode received since Feb 5, 2018. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Whatsmode customer support team than with DressLily customer service.

Whatsmode and DressLily Consumer Ratings

Rank
675 out of 2473 in Footwear and Clothing category
400 out of 2473 in Footwear and Clothing category
Delivery Service
423 in category
326 in category
Customer service
404 in category
249 in category
Website
533 in category
368 in category

According to consumer ratings and reviews, DressLily ranks 275 points higher in the Footwear and Clothing category than Whatsmode. People gave Whatsmode 1.1 stars for Delivery Service criterion in Footwear and Clothing category and it is 224 points higher than the worst rated brand in this category. At the same time, DressLily was rated 1.6 stars for Delivery Service criterion in this category and it is 321 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that DressLily has a higher rating than Whatsmode. Regarding Website criterion, consumers gave Whatsmode 1.5 stars and it is 82% worse than other in category. DressLily however was rated 2.1 stars and it is 57% worse than other in category.

Whatsmode and DressLily Rating Details

Delivery Service
1.1 (143 reviews)
1.6 (1175 reviews)
Reviewer's quote

Ordered 2 items. First item is a jacket, it is not the jacket showen in the advertisement. Second item was never received, i have been fighting to receive my refund for 60 days

Karoleen Y

I contacted their "support" (most unsupportive) service via chat. I spoke with "Tunisia" who was such a poor "listener" I had to ask her if she was a computer. Apparently, I had to wait for my 3rd item to arrive in order for her to give me instructions on how to exchange the shirt they sent the...

PissedConsumer1580250
Customer service
1.2 (131 reviews)
1.5 (1294 reviews)
Reviewer's quote

Ordered boots that took over 6 weeks to arrive after many emails with customer service. They were super cheap and looked nothing like the online photo. We wished to return for refund but as it had been over 30 days from the time the order was placed they requested a photo...

Lana a

...The customer service was just so weird and wouldn’t answer if I will be getting my item anytime soon..

Meg
Website
1.5 (121 reviews)
2.1 (1283 reviews)
Reviewer's quote

I ordered a leather vest & a leather top hat, never recieved anything, gave this website if i had any questions, order # 16768 & 23135 can you get the tracking numbers for me..

Nancy C

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

Whatsmode and DressLily Pros and Cons

Pros
  • Horrid
  • Customer service was responsive
  • I liked the collection and their price tag
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • No delivery of products purchased
  • Will never buy from them ever again
  • Everything about the company
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Whatsmode and DressLily Most Positive Reviews

Top rated reviews
5

I was thinking of ordering some sweat shirts but was confused where to purchase it from. Whatsmode came to my rescue. Th...

5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Whatsmode and DressLily Most Critical Reviews

Lowest rated reviews
1

I ordered stuff in November 2017 for a Christmas present! It is now a few days shy of March 2018 and I have not gotten m...

1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Whatsmode and DressLily Latest Reviews

Recent published reviews

I want to cancel I placed today by accident. I have no need for this item
Order #21SH19120556945
or #6mh63932nx7866945d
Jan...

Read all 302 reviews

They picked up and hung up right away is this company a scam or do they just send you random *** because I didnt order...

Read all 3389 reviews

Whatsmode and DressLily Products and Services

Most reviewed product and services
  • Whatsmode Shipping Service (190 reviews)
  • Whatsmode Customer Care (22 reviews)
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (235 reviews)
  • Dresslily Clothing (195 reviews)