PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whatsmode and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whatsmode
DressLily

Whatsmode and DressLily Overview

Total reviews 310 3438
Company responses 0 0
Issues resolved 5 14

Whatsmode and DressLily Consumer Ratings

Rank
825 out of 2095 in Footwear and Clothing category
501 out of 2095 in Footwear and Clothing category
Delivery Service
522 in category
394 in category
Customer service
478 in category
298 in category
Website
657 in category
433 in category
Advertised vs Delivered
455 in category
320 in category

Whatsmode and DressLily Rating Details

Delivery Service
1.1 (143 reviews)
1.6 (1192 reviews)
Reviewer's quote

Ordered boots that took over 6 weeks to arrive after many emails with customer service. They were super cheap and looked nothing like the online photo. We wished to return for refund but as it had been over 30 days from the time the order was placed they requested a photo...

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There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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Customer service
1.2 (132 reviews)
1.5 (1310 reviews)
Reviewer's quote

I would never again purchase an item from this company! I ordered some boots almost 2 months ago and mony was taken from my account yet never received the item i ordered, never got a refund, and never got anybody to answer through customer service...

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...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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Website
1.5 (122 reviews)
2.1 (1296 reviews)
Reviewer's quote

I ordered a leather vest & a leather top hat, never recieved anything, gave this website if i had any questions, order # 16768 & 23135 can you get the tracking numbers for me..

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Advertised vs Delivered
1.2 (121 reviews)
1.7 (1022 reviews)
Reviewer's quote

bought shoes that took over 2 months ++ to ship -- uncomfortable -- very very cheap material -- and writing ALL over shoes that wasn't advertised in description! now want me to pay MORE to return them! I literally wouldn't even donate these to a homeless shelter!! in the garbage . along with $40..

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My package was not delivered. I never received a tracking number and when I contacted Dresslily about it, I was given false tracking numbers. Also told that their colleagues would contact me...

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Whatsmode and DressLily Pros and Cons

Pros
  • Horrid
  • Customer service was responsive
  • I liked the collection and their price tag
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • No delivery of products purchased
  • Will never buy from them ever again
  • Anything about the company since they are thieves
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Whatsmode and DressLily Most Positive Reviews

Top rated reviews
5

I was thinking of ordering some sweat shirts but was confused where to purchase it from. Whatsmode came to my rescue. Th...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

Ordered boots in January contacted several times no response

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Whatsmode and DressLily Most Critical Reviews

Lowest rated reviews
1

I ordered stuff in November 2017 for a Christmas present! It is now a few days shy of March 2018 and I have not gotten m...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I was charged within seconds but I didn’t receive any email confirming my purchase. 5 days later- I still haven’t...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Whatsmode and DressLily Latest Reviews

Recent published reviews
No votes

I placed an order for yellow sandal tennis over 2-3 months and never received.They were paid thru whatsmode for $33.98...

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No votes

No order after 3 wedlock Imo pissed call me at +18706564407

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1

I placed an order for an intelligent escaping toy from Spacetechtoys on Jan 5th 2020. Whatsmode took my money of $23.98...

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No votes

Customer service at dersslily are a joke they will not look up the transactions i had unauthorized charges on my debit...

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Whatsmode and DressLily Products and Services

Most reviewed product and services
  • Whatsmode Shipping Service (193 reviews)
  • Whatsmode Customer Care (22 reviews)
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)