PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Whatsmode as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Whatsmode

DressLily and Whatsmode Overview

Total reviews 3439 310
Company responses 0 0
Issues resolved 14 5

DressLily and Whatsmode Consumer Ratings

Rank
520 out of 2133 in Footwear and Clothing category
850 out of 2133 in Footwear and Clothing category
Customer service
No votes
446 in category
Website
No votes
627 in category
Delivery Service
No votes
492 in category
Product or Service Quality
No votes
523 in category

DressLily and Whatsmode Rating Details

Customer service
No votes
1.2 (132 reviews)
Reviewer's quote

...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

Read full review

Ordered boots that took over 6 weeks to arrive after many emails with customer service. They were super cheap and looked nothing like the online photo. We wished to return for refund but as it had been over 30 days from the time the order was placed they requested a photo...

Read full review
Website
No votes
1.5 (122 reviews)
Reviewer's quote

...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

Read full review

I ordered a leather vest & a leather top hat, never recieved anything, gave this website if i had any questions, order # 16768 & 23135 can you get the tracking numbers for me..

Read full review
Delivery Service
No votes
1.1 (143 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

Read full review

...” What!? I’ve not received any further reply from the company for the correct items or a refund of my $45 and I can’t seem to find a working customer service number to call. This company is a SCAM! BUYER BEWARE!..

Read full review
Product or Service Quality
No votes
1.2 (114 reviews)
Reviewer's quote

I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

Read full review

Took weeks to get this item and now when I like to return they’re sending me messages that they customer service will get in touch with me within 48 hrs. It has been over 48 hours and they’re telling me that they issued ID ticket but I tried multiple times and I can’t get to it to return this item....

Read full review

DressLily and Whatsmode Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Horrid
  • Customer service was responsive
  • I liked the collection and their price tag
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • No delivery of products purchased
  • Will never buy from them ever again
  • Anything about the company since they are thieves

DressLily and Whatsmode Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Read full review
5

I was thinking of ordering some sweat shirts but was confused where to purchase it from. Whatsmode came to my rescue. Th...

Read full review
5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

Read full review
5

Ordered boots in January contacted several times no response

Read full review

DressLily and Whatsmode Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Read full review
1

I ordered stuff in November 2017 for a Christmas present! It is now a few days shy of March 2018 and I have not gotten m...

Read full review
1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

Read full review
1

I was charged within seconds but I didn’t receive any email confirming my purchase. 5 days later- I still haven’t...

Read full review

DressLily and Whatsmode Latest Reviews

Recent published reviews
1

I called and asked for a refund because I have not received the dress going on 3 months now I would not recommend...

Read full review
No votes

I placed an order for yellow sandal tennis over 2-3 months and never received.They were paid thru whatsmode for $33.98...

Read full review
1

Ordered dress back in August still no dress keep sending emails keep getting what seems automated responses same...

Read full review
1

I placed an order for an intelligent escaping toy from Spacetechtoys on Jan 5th 2020. Whatsmode took my money of $23.98...

Read full review

DressLily and Whatsmode Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)
  • Whatsmode Shipping Service (193 reviews)