PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Whatsmode as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Whatsmode

DressLily and Whatsmode Overview

Total reviews
3449
309
Company responses
0
0
Issues resolved
14
5

DressLily and Whatsmode Consumer Ratings

Rank
493 out of 2053 in Footwear and Clothing category
805 out of 2053 in Footwear and Clothing category
Customer service
302 in category
479 in category
Website
428 in category
649 in category
Delivery Service
385 in category
512 in category
Product or Service Quality
346 in category
542 in category

DressLily and Whatsmode Rating Details

Customer service
1.5 (1312 reviews)
1.2 (132 reviews)
Reviewer's quote

...Thank you for your patience and understanding, Best regards, dresslily Customer Service..

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Ordered boots that took over 6 weeks to arrive after many emails with customer service. They were super cheap and looked nothing like the online photo. We wished to return for refund but as it had been over 30 days from the time the order was placed they requested a photo...

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Website
2.1 (1301 reviews)
1.5 (122 reviews)
Reviewer's quote

...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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I ordered a leather vest & a leather top hat, never recieved anything, gave this website if i had any questions, order # 16768 & 23135 can you get the tracking numbers for me..

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Delivery Service
1.6 (1196 reviews)
1.1 (143 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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...” What!? I’ve not received any further reply from the company for the correct items or a refund of my $45 and I can’t seem to find a working customer service number to call. This company is a SCAM! BUYER BEWARE!..

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Product or Service Quality
1.8 (1170 reviews)
1.2 (114 reviews)
Reviewer's quote

...Never received product..

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Took weeks to get this item and now when I like to return they’re sending me messages that they customer service will get in touch with me within 48 hrs. It has been over 48 hours and they’re telling me that they issued ID ticket but I tried multiple times and I can’t get to it to return this item....

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DressLily and Whatsmode Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Horrid
  • Customer service was responsive
  • I liked the collection and their price tag
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • No delivery of products purchased
  • Will never buy from them ever again
  • Anything about the company since they are thieves

DressLily and Whatsmode Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

I was thinking of ordering some sweat shirts but was confused where to purchase it from. Whatsmode came to my rescue. Th...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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5

Ordered boots in January contacted several times no response

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DressLily and Whatsmode Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I ordered stuff in November 2017 for a Christmas present! It is now a few days shy of March 2018 and I have not gotten m...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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1

I was charged within seconds but I didn’t receive any email confirming my purchase. 5 days later- I still haven’t...

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DressLily and Whatsmode Latest Reviews

Recent published reviews
2.4

Put the wrong address on the package never got it

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1

I placed an order for an intelligent escaping toy from Spacetechtoys on Jan 5th 2020. Whatsmode took my money of $23.98...

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No votes

My order #1W6AJ7R35288, ordered 5-1-2020 has not been delivered yet as of 8-3-2020. It has been already charged to my...

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No votes

Where is my order!! Ive never received my order

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DressLily and Whatsmode Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (692 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)
  • Whatsmode Shipping Service (193 reviews)
  • Whatsmode Customer Care (22 reviews)