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Dresslily

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 2635 TOTAL REVIEWS
  • $90K CLAIMED LOSSES
  • $142 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 7
  • Extremely dissatisfied 3

Customers don't like

  • Awful customer service66
  • Fact i did not get my stuff39
  • Garbage quality of item28
  • Stole money27
  • Sizing charts completely inaccurate24
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Torrid

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 256 TOTAL REVIEWS
  • $18.4K CLAIMED LOSSES
  • $450 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That the clothing comes in my size 5
  • Style 4
  • Gothic-inspired clothing 2
  • Stylish plus size fashion 2
  • Prices 2

Customers don't like

  • Customer service7
  • Phone customer service attitudes4
  • Quality3
  • Overpriced products2
  • Shipping is expensive2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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