Dresslily vs Torrid

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Dresslily

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 1891 TOTAL REVIEWS
  • $73.1K CLAIMED LOSSES
  • $138 AVERAGE LOSS
1.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 5
  • Shirt 2

Customers don't like

  • Awful customer service119
  • Fact i did not get my stuff89
  • Stole money63
  • Sizing charts completely inaccurate60
  • Garbage quality of item54

Products by Dresslily

No items

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Torrid

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $16.3K CLAIMED LOSSES
  • $511 AVERAGE LOSS
2.1
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That the clothing comes in my size 4
  • Style 4
  • Gothic-inspired clothing 2
  • Stylish plus size fashion 2
  • Prices 2

Customers don't like

  • Customer service13
  • Phone customer service attitudes7
  • Online customer service3
  • Several dates that were given to me was incorrect3
  • Quality3

Products by Torrid

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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