PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and The Jt Store as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
The Jt Store

DressLily and The Jt Store Overview

Total reviews 3449 712
Company responses 0 816
Issues resolved 14 4

DressLily and The Jt Store Consumer Ratings

Rank
582 out of 2297 in Footwear and Clothing category
20 out of 374 in Auctions and Marketplaces category
Customer service
334 in category
55 in category
Website
489 in category
110 in category
Delivery Service
456 in category
82 in category
Product or Service Quality
406 in category
76 in category

DressLily and The Jt Store Rating Details

Customer service
1.5 (1313 reviews)
1.6 (194 reviews)
Reviewer's quote

...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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...I've tried all the numbers provided for customer service, but they're all switched off. And the app shows nth else than "processing"..

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Website
2.1 (1300 reviews)
1.9 (196 reviews)
Reviewer's quote

...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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I had ordered a speaker from the company through the website. The order number is 2780****. And trackung number is 126099 tracking number...

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Delivery Service
1.6 (1196 reviews)
1.6 (184 reviews)
Reviewer's quote

I called and they told me to call the delivery service and ask them cause it could have been a mistake, I called them and it was delivered to my address. I also asked neighbors and nothing. I called and told Dresslily and still nothing has been done about it...

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...Everything is good – the products are 100% genuine with low prices, the delivery service is very fast and up to date, and there is also a very useful and understanding refund policy. I have to say that everyone should buy things from the jt store. I also received my all orders from The Jt store..

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Product or Service Quality
1.8 (1169 reviews)
1.8 (165 reviews)
Reviewer's quote

I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

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...This company never send the product. Its a fake ecommerce company. They have just webpage...

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DressLily and The Jt Store Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Order pending
  • Product quality
  • I liked their deals and customer services
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • This is fraud
  • I hate the jt-store its a fake
  • Fraud company

DressLily and The Jt Store Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

Hello friends, I am Monika. I have ordered a saree from The JT Store and it is very good product on TheJTStore its rate...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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5

I havn't received my order

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DressLily and The Jt Store Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I had ordered saree 17days ago from the jtstore, and it has still not been delivered. That's why they are npt taking...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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1

I have ordered 2 jacket and paid online Rs.311 /-.still have not received any confirmation for booking neither I have...

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DressLily and The Jt Store Latest Reviews

Recent published reviews
1

I e mailed multiple times about my order not being able to be delivered to my house for some odd reason. I mentioned I...

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No votes

Order #1781**** order in 27.05.2020 product still not received no update unable to contact need assistance ASAP

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2.8

I called and they told me to call the delivery service and ask them cause it could have been a mistake, I called them...

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No votes

I invest my money in your discount offer but it will not return in my account

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